The Operations Manager is the front-line management position crucial to servicing Total Safety customers and driving safety, efficiency, and profitability throughout the operational organization of the Operations Manager assigned geographic area. The Operations Manager is responsible for ensuring strong customer relations at their Total Safety Office or In Plant Service Center. He/she is responsible for the P&L at for operations at their location to ensure budget targets are being met, and that assets, inventory, personnel, and services are all managed accurately and efficiently. The Operations Manager is also responsible for assisting Management with annual and long-term business plans that address financial forecasting of projected revenues as well as capital expenditures and operational issues contingent on meeting the company's mission, goals, and objectives.
Essential Duties:
Provide operational oversight of designated location including human resources, company asset management, collaboration with the sales group, daily operational efficiency, and profitability of the location under his/her area of responsibility.
Establish the expectations and standards of quality for his/her location about customer service, operational readiness, and safety of operations.
Mandate level of compliance for all quality, safety, training, and state and federal regulatory program requirements.
Assist Management with preparing monthly forecasting of projected revenue and expenses.
Coordinate with Management to qualify, hire, place, terminate, and supervise management team and employees at his/her location.
Mandate development and implementation of and participate in the employee performance evaluation program to be utilized by the service center, to be conducted on an annual or semi-annual basis.
Direct the use of company resources - both personnel and equipment - between service centers/districts to achieve maximum efficiency, profitability, and utilization of company resources.
Ensure implementation of operational budgets in accordance with established spending guidelines.
Sustain ongoing monitoring of fixed asset availability and determine need for additional purchases in coordination with Management.
Responsible for all Asset Management of the location in Rental Man including cycle counts, equipment status, in/out, and asset additions & disposals.
Responsible for all commodities and commodity counts.
Oversees and is responsible for all air, electronic, delivery and shop activities and employees.
Supports all other special assignments as directed by Management.
Skills and Experience:
Minimum 5 years of operations experience in the petrochemical or industrial safety equipment industry.
A proven record of accomplishment in operations and management in an upstream or downstream service environment, including turnaround projects.
A strategic thinker who can use their analytic, organization, and observation skills to quickly understand concepts and/or needs and then effectively develop, execute, and manage programs and solutions.
A dedicated and motivating leader of people and processes and is capable of successfully managing multiple tasks and meeting deadlines under pressure.
Understand the importance of providing outstanding levels of customer service and is willing to assist and provide support to the sales team when/where needed.
Understands basic financial data and reporting and is capable of learning Total Safety's accounting and asset management system (Rental Man).
Basic Financial Accounting knowledge and experience. Strong computer skills required (Word, Excel, and PowerPoint).
Regular travel is required.
Working Environment:
Additionally, he/she is expected to hold business meetings in Houston and other corporate-designated locations and attend trade shows and exhibitions when requested. Is expected to work from the road when travelling.
Educational Requirements:
Engineering or Technical college degree or equivalent professional experience.
