Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
Position: Branch Manager - Rentals Location: Calgary, Alberta | Monday–Friday (5x2) | Full-Time, Permanent

As Branch Manager, you will be the driving force behind the success of our rental operations. Reporting to the District Manager, you will provide strategic and hands-on leadership across sales, service, operations, and specialty products within your branch. Your role is pivotal in shaping a high-performing team, delivering exceptional customer experiences, and achieving key performance goals.

This is your opportunity to make a meaningful impact—guiding your team, optimizing branch performance, and fostering a culture of collaboration and excellence.

What’s in It for You:

- Competitive base salary plus short-term incentive plan
- Comprehensive benefits starting on day one
- Pension and share purchase plans.

Job Description:

Major Job Functions:

People Leadership – demonstrate clear and effective leadership to all employees within the branch; through performance management, coaching and mentoring, training & individual professional development, and other training opportunities. (30%)

• Provide quality, timely feedback to individuals through formal and informal conversations to support the performance management process

• Share Employee Opinion Survey (EES) results, solicit feedback, develop, and post an action plan on the Action Planning website.

• Facilitate team meetings to support collaboration between departments.

• Works with sales representatives in the field to develop maximum selling effort at optimum cost.

• Constantly appraises pricing, distribution and competitive action and policies. Suggests changes to improve branch sales volume and profit.

Results and Financial Management – Accountable for rental operations, planning and monitoring controls including managing and reporting of branch financial results and facilities requirements. (40%)

• Responsible for reviewing the monthly metrics related to People, Quality, Velocity, P&L with branch employees

• Assist in creating annual budget, monthly reporting & forecasting

• Collaborate with sales and marketing management teams to identify and create customer opportunities & solutions

• Meet or exceed gross margin for AOP

Safety Leadership – lead, demonstrate and champion a healthy and safe work environment and culture for all branch employees, contractors, and customers. (30%)

• Demonstrate awareness and a commitment to factors that influence personal safety and the safety of others.

• Ensure full compliance on safety practices, procedures & policies, training & audits  

• Develop and implement strategies that align with TRIF and LTI targets  

Accountability:

• Accountable for providing a safe work environment and delivering safety leadership at all levels within the branch, ensuring implementation of safety initiatives and compliance with programs and policies to achieve world-class workplace safety

• Accountable for talent management for all employees within the branch, including recruitment, development, and retention strategies

• Represent the company in a professional and ethical manner while maintaining confidentiality and fostering effective relationships with internal and external stakeholders

• Responsible for effective human resources management and creating a positive work environment that supports achievement of business goals and objectives

• Drive continuous improvement in operational performance, focusing on velocity, productivity, and agility

• Ensure an exceptional customer experience through proactive engagement and service excellence

• Achieve invoicing efficiency KPIs and maintain accuracy in billing processes

• Deliver financial performance targets including revenue, profitability, and SG&A budgeting

• Develop and implement training and development plans for direct reports to support growth and capability building

• Ensure adherence to company policies, procedures, and the Code of Conduct in all branch activities

Education & Experience

• Minimum 7-10+ years of experience in a leadership role with proven ability to manage branch operations and interpret financial statements

• Industry experience in Rentals is preferred, both in Operations and Sales

• Strong interpersonal, written, and verbal communication skills, including excellent presentation abilities

• Demonstrated strategic business planning and forecasting skills with solid business acumen and understanding of financial fundamentals

• Leadership for Safety Excellence training and commitment to fostering a safe work environment

• Advanced analytical, problem-solving, and decision-making skills with the ability to address complex issues and challenges

• Strong coaching, mentoring, and team leadership skills to build a high-performing, collaborative culture

• Customer service orientation with the ability to enhance client relationships and deliver exceptional experiences

• Skilled in negotiation, consulting, and relationship management to drive business success

• Effective time management and prioritization skills to meet deadlines and achieve operational goals

• Knowledge of Rental products, services, parts, warranty, and service systems and processes

• Thorough understanding of union environments and collective agreements

• Ability to adapt to changing business needs while maintaining focus on key performance indicators