Branch Manager

Premier Equipment

$110K — $140K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership of teams across four or more functions (Sales, Service, Parts, Admin).
  • Demonstrated ability to hire, develop, and retain personnel, managing underperformance effectively.
  • Experience with full P&L ownership, showcasing successes, failures, and lessons learned.
  • Strong operational management skills (setting KPIs, managing budgets, driving performance).
  • Conflict resolution skills with the ability to handle healthy vs. unhealthy tension.
  • Customer-obsessed mindset, particularly in B2B services; dedicated to enhancing customer outcomes.
  • High integrity and accountability, taking ownership of performance and personal growth.

Responsibilities

  • Set and achieve strategic goals by translating company strategy into quarterly plans.
  • Own full P&L responsibility for the branch, ensuring financial performance and accountability.
  • Lead a multi-functional team across Parts, Service, Sales, and Admin departments.
  • Recruit, onboard, coach, and develop top talent, addressing underperformance as needed.
  • Inspire and manage department leaders to meet performance metrics and uphold shared values.
  • Foster a customer-centric culture by resolving escalations and nurturing key relationships.
  • Balance diverse stakeholder needs in decision-making processes.

Benefits

  • Comprehensive Health & Dental Coverage (includes vision and paramedical services).
  • Company-Matched RRSP contribution.
  • Annual Profit Sharing based on performance.
  • Boot & Tool Allowance for employees.
  • Apprenticeship Scholarships available to support development.
  • Employee Assistance Program (EAP) for personal support.
  • Company Vehicle provided for qualifying positions.
Full Job Description
What You'll Be Doing

As Branch Manager at Premier Equipment, you won't just lead a store-you'll lead a team, a culture, and a community presence. You'll own full P&L responsibility and guide a multi-functional team across Parts, Service, Sales, and Admin. From turning strategic goals into quarterly wins, to resolving customer escalations with empathy and grit, your leadership will be both felt and appreciated-from the shop floor to the field. You'll have the autonomy of a GM backed by the strength of Ontario's largest John Deere dealer network. This is your opportunity to drive results that matter-for your team, your customers, and the communities we serve.

Responsibilities

  • Set and achieve strategic goals by translating company strategy into quarterly budgets, KPIs, and operational plans.
  • Own full P&L responsibility for the branch, managing financial performance and accountability.
  • Lead a team across Parts, Service, Sales, and Admin functions.
  • Recruit, onboard, coach, and develop top talent, while managing underperformance when necessary.
  • Inspire and lead through department managers, holding them accountable to performance metrics and shared cultural values.
  • Foster a customer-obsessed culture by knowing key customers, resolving escalations, and nurturing long-term relationships.
  • Balance stakeholder needs-employees, customers, ownership, and community-in every key decision.
  • Encourage and manage healthy conflict, creating a safe space for tough conversations and team alignment.
  • Continuously improve branch operations by identifying bottlenecks, testing solutions, and standardizing best practices.


Qualifications

  • Proven leadership of teams across four or more functions (e.g., Sales, Service, Parts, Admin).
  • Demonstrated ability to hire, develop, and retain top talent, including managing underperformance.
  • Full P&L ownership experience, with examples of both successes and failures and the lessons learned.
  • Strong operational management skills, including setting KPIs, managing budgets, and driving performance.
  • Conflict resolution skills-able to distinguish between healthy and unhealthy tension, and drive toward resolution and commitment.
  • Customer-obsessed mindset, especially in B2B settings; focus on improving customer outcomes.
  • High personal integrity and accountability-takes ownership of performance, mistakes, and personal growth.
  • Ability to inspire, lead, and hold department managers accountable to shared goals and metrics.
  • Track record of process improvement and standardization.

Preferred
  • Agricultural background or strong involvement in the local farming or rural community.
  • History of building or scaling businesses, systems, or products-not just managing the status quo.
  • Local or willing to relocate and embed yourself in the community.

Education
  • Post-secondary degree or diploma in business, agriculture, operations, or a related field is an asset.
  • Equivalent leadership experience may be considered in lieu of formal education.

Physical Requirements
  • Must be able to move throughout dealership facilities; some standing, walking, and light lifting may be required.

#HP01

What's in It for You

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:
  • Comprehensive Health & Dental Coverage (includes vision and paramedical services)
  • Company-Matched RRSP
  • Annual Profit Sharing
  • Boot & Tool Allowance
  • Apprenticeship Scholarships
  • Employee Assistance Program (EAP)
  • Company Vehicle (for qualifying positions)


Salary Range

CAD $110,000.00 - CAD $140,000.00 /Yr.

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