What You'll OwnThis isn't a "sit in the office and manage from a distance" job.
You'll be responsible for
everything happening inside the branch-and making sure it runs like a well-oiled machine:
- Lead all operations: service, parts, admin, and facility
- Own the numbers: P&L, margins, productivity, and performance
- Build and lead a high-performing, accountable team
- Drive a culture that reflects the MacQueen Way-every day, no exceptions
- Keep customers locked in through strong relationships and real follow-through
- Identify problems early, solve them fast, and keep things moving
- Push for continuous improvement across service, parts, and overall operations
- Stay connected to your market-customers, municipalities, fire departments, and partners
What Sets This Role ApartYou're not just managing-you're
running a business within the business.
- You have real ownership over performance
- You make decisions that actually move the needle
- You build the team, the culture, and the reputation in your market
And when things get busy (because they will), you're right there with your team-not above it.
What You Bring- 7+ years leading teams in heavy equipment, environmental services, emergency apparatus, or similar operations
- Proven ability to manage people + performance + financials at the same time
- Strong understanding of service and parts operations
- Confidence working with P&L, KPIs, and operational data
- A leadership style that drives accountability, trust, and results
- Ability to communicate clearly, solve problems fast, and lead under pressure
- Valid driver's license and a clean driving record
The Kind of Leader Who Wins HereYou'll do well in this role if you:
- Don't wait to be told-you see it, you own it
- Can switch from strategy to execution without missing a beat
- Hold your team accountable-but have their back 100%
- Care about the details, because the details drive the outcome
- Believe culture isn't a poster-it's how the team shows up every day
Compensation: The expected starting wage for this position is $115,000.00 to $130,000.00, with final determination based on skills, experience and overall qualifications.
ADA Requirements:
• Stand, walk, bend, squat, kneel, crawl, twist, reach or otherwise move frequently.
• Occasional repetitive motion and grasping.
• Occasional climbing to reach areas on equipment or racks.
• Lift, move or otherwise transfer up to 50 lbs. occasionally, >20 lbs. frequently.
• Typically sits, grasp items and performs keyboarding for frequent operation of a computer.
• Exposure to typical machine shop physical hazards which may include moving mechanical parts.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals. 
