Branch Manager

LandCare

$100K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in a related field
  • Proven track record in managing teams and fostering a positive culture
  • Strong capabilities in customer relationship building and retention
  • Experience with business financial management and P&L oversight
  • Knowledge of landscape services and quality control processes

Responsibilities

  • Lead and inspire a team to prioritize service and quality
  • Establish clear branch goals and ensure staff alignment
  • Build and implement personal growth plans for team members
  • Enhance customer relationships to boost satisfaction and retention
  • Guide team for coordination between Account and Production Managers
  • Identify and pursue new business opportunities within the market
  • Manage branch financial performance and support accurate bidding of work

Benefits

  • Team-based profit sharing program
  • 401K with 3.5% company match
  • Company-provided vehicle for work tasks
  • Comprehensive medical, dental, and vision coverage
  • Paid Time Off and 9 corporate holidays
  • Access to formal training and development opportunities
Full Job Description
THE POSITION

Branch Managers at LandCare provide vision and leadership for the branch, and are responsible for all aspects

of the business in their local market. Branch Managers manage strong teams to ensure we delight our

customers and generate strong business results. The position has ownership of our landscape quality, client

service and retention, new business development, safety, and the overall culture of the branch.

WHAT WILL YOU BE DOING?

Leadership
  • Lead a culture focused on service, quality, safety, and the promotion of LandCare's core values
  • Provide vision and direction, ensuring all team members understand the branch's goals and objectives
  • Build strong teams by developing and implementing personal growth plans for branch team members

Client Service and Retention
  • Drive customer satisfaction and retention by developing deep relationships with the branch's top customers
  • Coach team members to provide excellent service and communication to all customers
  • Ensure the team's Account Managers and Production Managers are coordinating effectively to deliver quality landscaping and follow-through on customer needs
  • Maintain LandCare's Landscape Quality Audit process in conjunction with Account Managers and Production Managers to identify property maintenance needs and enhancement opportunities

New Business Development
  • Develop growth strategy for your market by identifying key customer segments and individual prospects
  • Actively prospect for potential clients and pursue new business relationships
  • Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Business Performance
  • Review and manage branch budget, P&L performance, and overall financial health of the location
  • Collaborate with the management team to ensure work bids are accurate and appropriately priced
  • Drive performance of LandCare's four measures of health: safety, customer retention, portfolio growth, and profitability

Benefits

Besides the great team environment and the ability to work outside, we also have a strong benefits package for

our team members:
  • Competitive base salary
  • Team based profit sharing program
  • 401K for all employees with 3.5% company match
  • Company-provided vehicle
  • Medical, dental, and vision coverage
  • Paid Time Off Policy + 9 corporate holidays
  • Formal training and development program


This opportunity has a base range that represents a full-time annual salary of $100,000-$120,000 (commensurate with experience).

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