UMB Bank

Branch Manager II

UMB Bank$81K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Business Administration or equivalent experience
  • 3 years of relevant leadership or sales experience
  • 3+ years in banking or financial services
  • NMLS registration (or ability to obtain within 90 days)
  • Reliable transportation with flexible availability for branch hours

Responsibilities

  • Coach associates on performance and customer interactions
  • Guide complex account maintenance and resolve escalated customer issues
  • Collaborate with internal partners to enhance service offerings
  • Participate in ongoing education and training to achieve goals
  • Lead branch operational functions and customer service initiatives

Benefits

  • Paid Time Off and paid holidays
  • 401(k) matching program
  • Annual incentive pay
  • Comprehensive health benefit plan (medical, dental, vision)
  • Tuition reimbursement and adoption assistance
  • Fitness reimbursement and wellbeing programs
Full Job Description

Inside our branches, you’ll find our “driving brand ambassador”, the Branch Manager. The Branch Manager is the frontline leader for the branch team and sets the tone to ensure our branch associates are eager to assist our customers, ensuring they are delivering on our promise of providing unparalleled customer service all while developing our associates and executing UMB’s retail strategy. The Branch Manager is responsible for overseeing all operational aspects of the branch and can assist our customers with teller transactions as well as a performing a variety of other banker functions.While the Branch Manager II role is like the Branch Manager I role, the Branch Manager II is located at branches with more complexity, larger balance sheets and have a greater span of responsibility.

As we shift our focus toward Inspire Action, we encourage and empower associates to be leaders and influencers, going beyond “manager of the branch” and to step into the role of partner to our customers and our associates. If you're hungry to learn and grow in your career, this is a great time to become a Branch Manager at UMB.

How you will spend your time:

  • Coach associates on performance; including proactive sales conversations, operational items and customer interactions.

  • Assisting or providing guidance on how to handle complex account maintenance and resolve customer escalations.

  • Collaborate with internal partners, such as small business officers, mortgage officers, private wealth manager and others.

  • Receiving continued education and training empowering you to meet individual sales performance and operational goals.

We’re excited to talk with you if:

  • You have a Bachelor’s degree in Business Administration or comparable college and/or business experience

  • You have 3 years leadership, associate development or sales experience

  • You have 3+ years of banking/financial services experience OR combination of education and experience that would provide an equivalent background

  • You have NMLS registration or will obtain within 90 days

  • You have reliable transportation and ability to work branch hours, including weekends and some evenings 

Deadline to apply: September 7th, 2026

This position was posted on 07/13/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range:

$81,864 - $120,406

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

About UMB Bank

UMB Bank is a subsidiary of UMB Financial Corporation, a financial services holding company headquartered in Kansas City, Missouri. The bank was founded in 1913 as City Center Bank and later changed its name to United Missouri Bank. The bank provides a range of financial services, including personal banking, commercial banking, wealth management, and investment banking. The bank has more than 100 branches in eight states, including Missouri, Kansas, Colorado, Illinois, Oklahoma, Nebraska, Arizona, and Texas. The bank is known for its commitment to customer service and community involvement.
Learn more about UMB Bank
Size
3,000 employees
Market Cap
$3.9 billion
Industry
Net Income
$286.5 million
5 Year Trend
+10.5%

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