WW Grainger

Branch Manager

WW Grainger • $88K — $122K *
Leamington, ON N8H 1A1In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of management experience or equivalent combination of education and experience
  • Proven ability to lead change and implement initiatives effectively
  • Strong understanding of financial statements, particularly P&L reports
  • Excellent interpersonal and communication skills
  • Proficiency in MS Office; SAP experience is a plus
  • Bilingual in French and English preferred
  • Valid vehicle and driver's license required

Responsibilities

  • Translate strategic direction into actionable plans for the branch team
  • Implement and adjust a sales and marketing strategy for growth
  • Maintain customer service excellence by leading frontend operations
  • Ensure operational efficiency by monitoring KPIs and P/L reports
  • Foster a culture of engagement and development within the team
  • Conduct performance reviews and provide coaching as the norm
  • Ensure compliance with all safety and operational regulations

Benefits

  • Medical, dental, vision, and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays annually
  • Life insurance coverage for employees and dependents
  • Access to Employee Family Assistance Program
  • Retirement savings plans and pension options
  • Educational support for professional development
  • Employee discounts and team member perks
Full Job Description
Work Location Type: Windsor, ON and Leamington, ON

Compensation:

The base salary for this role ranges between $88,960 - $122,320, with eligibility for an incentive target of 15% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary:

The Branch Manager is accountable to provide a high level of leadership in fulfilling the sales, service, and operational objectives of the assigned branch(es) as well as creating an environment where team members grow and develop.

KEY DUTIES AND RESPONSIBILITIES (You Will):

Business Leadership
  • Translates leadership and strategic direction for branch team members
  • Communicates and executes a sound business strategy to team members that embraces change management
  • Makes sound, fact-based business decisions to support the needs and objectives of the business, while ensuring our principles remain at the heart of these decisions (Start with the Customer, Embrace Curiosity, Act With Intent, Compete With Urgency, Win as One Team, Invest in Our Success, Do the Right Thing)
  • Leads the team to become the customer's first choice for the products and services they need to keep their workplaces safe, efficient, and functioning by leading the location's efforts for all customer interactions within assigned branches
  • Builds strong internal and external partnerships to facilitate success and embed and execute our company strategy to assigned branches
  • Takes measured risks while being mindful to balance service, cost, ethics, and integrity
  • Develop and execute a sales and marketing plan, that includes the showroom, and is designed to grow market share of counter and will call sales
  • Develop and lead a customer driven sales and service culture in the branch
  • Present business results during Quarterly Business Review


Operational Excellence
  • Responsible for implementing the Branch Network strategy in assigned branch(es)
  • Understand and drive the Key Performance Indicators driving service excellence
  • Balances operating expenses with higher level of service, while looking for ways to improve processes and remove non-value-added activities
  • Implements proper staffing strategies to ensure flexibility to the needs of the business as well as payroll budgets
  • Effectively monitors P/L reports to achieve the assigned sales and expense target
  • Dedicates self and team to Operational Excellence by complying with all WFS Ltd. standard operating procedures
  • Leads a branch that proudly represents WFS Ltd. service and commitment to the customers and team members
  • Care and control for Inventory Management of assigned branch
  • Maintains safety and security for all team members and customers
  • Ensures the branch, surrounding landscape, and parking areas are properly maintained
  • Ensure safety policies, procedures are followed, such as, WHMIS, Transportation of Dangerous Goods Act, WSIB, and all related governing legislation
  • Develop and maintain a well-rounded knowledge of products sold
  • Ensure compliance of workforce with provincial regulations, codes and approved WFS Ltd. operating practices


Talent Management
  • Creates an environment where team members are engaged, empowered, enthusiastic, and committed to the success of the company
  • Maintains an open mind to benefit from diverse thoughts and ideas
  • Conducts performance review discussions to ensure that expectations/goals are set, monitored, and executed.
  • Coaches the growth and development of branch team members using available resources
  • Ensures key people drivers of Recruitment, Selection, On-boarding, Coaching, and Rewards & Recognition are executed and drive team member engagement
  • Maintains regular and consistent communication to ensure team has all necessary information to provide best in class service
  • Embracing and encouraging open-door feedback sharing culture


REQUIRED EXPERIENCE AND QUALIFICATIONS (You Have):
  • Combination of post-secondary education and experience or five years equivalent experience that meets the role requirements
  • Demonstrates the ability to implement initiatives, manages projects and demonstrates change leadership
  • General business acumen including an understanding of financial operating statements and key drivers including P&L Statements
  • Strong presentation skills
  • Possesses effective time-management skills and a sense of urgency
  • Has a demonstrated ability to influence and persuade varying levels of internal and external decision-makers
  • Ability to work effectively with cross-functional work groups to develop integrated plans
  • Excellent interpersonal, written and verbal communication skills
  • Proven experience in a sales and service environment
  • Proficiency in MS Office
  • Previous experience with SAP would be considered an asset
  • Bilingual in French and English where applicable
  • Ability to relocate an asset
  • Vehicle and Drivers' license required


Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
  • Medical, dental, vision and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
  • Life insurance coverage, including spousal and dependent life insurance.
  • Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
  • Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
  • Educational & Professional Membership Fee Assistance program
  • Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

#LI-PS

About WW Grainger

W.W. Grainger (NYSE: GWW), with 2008 sales of $6.9 billion, is the leading broad-line supplier of facilities maintenance products serving businesses and institutions in the United States, Canada, Mexico, China, India and Panama. Through a highly integrated network including nearly 600 branches, 18 distribution centers and multiple Web sites, Grainger's employees help customers get the job done, saving them time and money by having the right products to keep their facilities running.

WW Grainger Careers

Join the dynamic team at WW Grainger, a leading broad line supplier of maintenance, repair, and operating products, where job opportunities abound in an environment ripe with innovation and leadership. At WW Grainger, we are committed to fostering an inclusive culture that values diversity and encourages professional growth through comprehensive diversity training and leadership development.

Work You’ll Do

At WW Grainger, you’ll be part of a robust team that’s dedicated to excellence. Whether you’re looking to start your career through our internship programs or seeking to advance as a seasoned professional, WW Grainger offers a path filled with opportunities for growth and learning. Our team members are equipped with the skills needed to lead industries and drive innovation at every level of the company.

Explore Job Opportunities and Employment

WW Grainger is not just hiring; we are building a future. Explore the numerous job opportunities across various departments where you can put your skills to test and contribute to our mission. From positions in supply chain management to customer service, technology to sales, WW Grainger seeks passionate, curious, and solution-driven team players.

Innovate and Lead

Join a company where innovation is at the core of our business strategy. WW Grainger’s leadership in the industry is enhanced by our commitment to innovation and continuous improvement. Our employees are encouraged to think big and act boldly, driving change that influences the entire market.

Career Development and Benefits

Invest in your future with WW Grainger’s unmatched career development programs. Go as far as your ambition takes you with near-limitless opportunities to advance your career supported by extensive training, development, and certification support. Enjoy a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families.

Internship Programs and Entry-Level Positions

Kickstart your career with WW Grainger through our internship programs or entry-level positions. Gain hands-on experience, build your resume, and make invaluable networking connections that will pave the way for a successful career. Our internships provide a unique insight into the workings of a major company and serve as a gateway to full-time employment.

Join Our Team

Search open positions that match your skills and interests. We look for individuals who are eager to drive their own career path while contributing to a team that values hard work and creativity.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WW Grainger.

Interview and Resume Tips

Prepare for your interview at WW Grainger with resources that help you stand out. Learn what we look for in potential hires and how to effectively highlight your experiences and skills on your resume. At WW Grainger, we are more than a company—we are a community. We are dedicated to maintaining an environment where every team member feels valued and has the opportunity to excel. Join us in our mission to help professionals keep their operations running and their people safe.
Learn more about WW Grainger
Size
22,700 employees
Market Cap
$28.3 billion
Industry
Manufacturing & Automotive
Net Income
$695 million
Founded
1927
5 Year Trend
+5.1%
Revenue
$11.7 billion
NASDAQ
GWW
* Ladders Estimates

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