Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our Downtown Toronto, Ontario branch. If you're seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now. A regular day for you will include: Reporting to the District Manager, Fairstone Branch Managers are responsible for the following: • Leading the overall success of the branch by maintaining and optimizing branch profitability • Growing the business by developing new opportunities and supporting client acquisition through multiple channels • Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met. • Implementing people strategy that attracts, retains and develops talent • Driving accountability and coaching team members to achieve operational, Developmental and customer experience expectations. • Leading any change initiative and ensuring all relevant information is cascaded to their teams • Ensuring high employee engagement and developing individual development plans • Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures • Maintaining high degree of confidentiality of client information and compiling to policies on customer confidentiality • Acting as a Fairstone ambassador in local communities and projecting a positive company image What we can offer you! Because we care about our employees and offer a variety of benefits such as: • Time Off: Minimum 15days vacation and additional wellness days, plus statutory holidays. • Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at Fairstone • Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare). • Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings. • Wellness: Tailored well-being solutions available 24/7. • Competitive Base Salary: With multiple incentive programs to increase your overall compensation. • Reward Program: Collect points for travel or merchandise. • Employee Referral Program: Earn a bonus when referring a friend. • Employee Discounts: We offer numerous discounts at various retailers. • Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets. • Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized. What we are looking for: • College diploma preferred (BS/BA with coursework in Business) • Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience • Excellent interpersonal and customer relationship building skills • Strong communication skills to communicate with all levels of employees, managers and customers • Demonstrated effective verbal, written and listening skills • Be a self-starter, proactive and display initiative • Ability to work flexible hours in a fast-paced environment and managing multiple priorities What you'll love about working here: • Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers. • Compensation Package: Competitive hourly rate plus an incentive plan based on performance. • Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being. • Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue. • Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match. • Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share. • Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development. • Family Support: Parental leave top-up program to help you during life's big moments. • Community Impact: One paid volunteer day to give back to causes that matter to you. What you can expect - pay & process: • Expected base salary range is $70,000-100,000$ • This posting is for an existing vacancy within our organization. • Artificial intelligence may be used in parts of the recruitment process.