Cummins

Branch Manager

Cummins • $80K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Engineering, or a related field required.
  • Six Sigma Green Belt or Sponsor certification required.
  • Proven managerial experience with budgetary responsibilities.
  • Significant experience in general management or operational roles.
  • Familiarity with financial and operational metrics in a branch setting.

Responsibilities

  • Lead and align the branch's operations with company goals.
  • Manage the full P&L and ensure performance metrics are met.
  • Collaborate on the Annual Operating Plan with business and branch leadership.
  • Monitor performance indicators and drive corrective actions as necessary.
  • Drive market growth through effective sales and marketing strategies.
  • Enhance customer satisfaction while fostering a strong service culture.
  • Develop and lead talent strategies to recruit and retain top-performing teams.

Benefits

  • Opportunity for professional development and certifications like Six Sigma.
  • Participation in a strong health and safety culture.
  • Potential for growth in a leading company in the industry.
Full Job Description
Job Description

We are looking for a talented Branch Manager to join our team specializing in General Management for Cummins, Inc. in Roanoke, VA.

In this role, you will make an impact in the following ways:
  • Lead and oversee single location ensuring alignment with company goals.
  • Own full P&L accountability and performance across all branch financial and operational metrics.
  • Develop and execute the Annual Operating Plan in partnership with Business Development and branch leadership.
  • Monitor key performance indicators (balanced scorecards, asset utilization, profitability) and drive corrective actions.
  • Drive market growth through sales and marketing plans, while building strong customer and partner relationships.
  • Ensure high customer satisfaction (NPS/Lens of Customer) and foster a strong customer service culture across the branch.
  • Lead talent strategy- recruit, develop, motivate, and retain high-performing teams.
  • Ensure operational excellence and compliance, including warranty management, cycle time improvements, and adherence to health, safety, and environmental standards.


Responsibilities

To be successful in this role you will need the following:
  • Communicates effectively - Tailor communication to your audience. Adjust messaging for customers, technicians, and leadership. Be clear, concise, and action-oriented; reinforce priorities regularly.
  • Customer focus - Build strong relationships with key customers and anticipate needs. Translate customer expectations into actionable service plans. Drive responsiveness, quality, and issue resolution to improve satisfaction.
  • Influence the Health, Safety and Environmental Culture - Champion a strong health, safety, and environmental culture. Lead by example and hold teams accountable to safety standards. Integrate safety into daily operations and decision-making.
  • Service Capability, Capacity and Coverage - Use service capability metrics to identify gaps and prioritize improvements. Align technician capacity, skills, parts, and tools to demand. Continuously improve coverage, efficiency, and service consistency across the branch.


Qualifications

Education/Experience:

  • College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
  • Six Sigma Green Belt certification or Sponsor certification required.
  • Significant relevant experience required, including managerial and budgetary experience.


Additional Information

  • Six Sigma Green Belt certification or Sponsor certification preferred.
  • College, university, or equivalent degree in required Business Administration, Engineering, or related subject preferred.


Compensation

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.

About Cummins

Cummins Power Generation is a world leader in the design and manufacture of power generation equipment, including PowerCommand standby and prime power systems. They also provide single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through their network of distributors. Part of the world-wide power systems business which has annual sales of more than $1.2 billion, Cummins Power Generation's strength comes from being a division of Cummins Inc. Cummins Power Generation has unique expertise in that all aspects of generator set design, manufacture and service have been brought together in one company. All the major components - the engine, alternator and control systems - are manufactured by divisions of Cummins. This integral approach means each element of a generating set is matched to work in harmony from the start. Providing what the customer wants is at the core of Cummins' manufacturing philosophy. For generating set customers this means a choice of mobile, stationary, open or sound attenuated versions is available for all models.

Cummins Careers

Join the dynamic world of Cummins, a global leader in power solutions, where innovation and leadership drive our mission to power a more prosperous world. At Cummins, we offer unparalleled job opportunities in engineering, technology, and business management, making it an ideal place for professionals seeking meaningful and impactful careers. Work You’ll Do At Cummins, you’ll be part of a team that values diversity and is committed to creating inclusive growth opportunities for all employees. Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in your potential and encourage every team member to reach their personal and professional goals. Join our industry-leading team to help develop groundbreaking solutions and technologies that impact markets and communities across the globe. Your work at Cummins will not only contribute to global innovation but also ensure sustainable practices that benefit future generations. Professional Growth and Development Cummins is dedicated to the professional growth of its employees. We offer a variety of leadership and diversity training programs designed to enhance your skills and advance your career. From hands-on internships for emerging talents to leadership programs for seasoned professionals, Cummins provides resources and global opportunities to learn, thrive, and lead in your respective field. Innovative Work Environment Our commitment to innovation is at the core of what we do. At Cummins, you will collaborate with skilled colleagues who are eager to share knowledge and ideas. We foster an environment where creative thinking and proactive leadership are encouraged, driving us forward in the areas of clean energy and environmental sustainability. Benefits and Culture Cummins employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. Among these are comprehensive health care options, competitive retirement plans, and flexible work arrangements. Our supportive culture champions community involvement and a work-life balance that accommodates the diverse needs of our team members. Join Our Team Explore the numerous job opportunities at Cummins where your skills and interests can be matched with the right position, helping you to excel. We are continuously hiring and looking for ambitious, curious, and innovative individuals ready to make a significant impact. Stay Connected Keep up to date with the latest at Cummins by following our careers blog. Gain insights from insiders, learn about our employment practices, and discover how our team is leading the charge in global power solutions. Job Alert Emails Customize your experience by subscribing to Cummins job alerts. Receive updates on new postings, company news, and insider tips directly tailored to your career interests. See what exciting and rewarding opportunities await at Cummins. At Cummins, your career is just beginning. Join us, and power your potential on a global stage.
Learn more about Cummins
Size
59,900 employees
Market Cap
$34.3 billion
Industry
Net Income
$1.7 billion
Founded
1919
5 Year Trend
+6.5%
Revenue
$19.8 billion
NASDAQ

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