Intact Financial Corporation

Branch Manager, Commercial Insurance

Intact Financial Corporation$94K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education required
  • 5-8 years in the insurance industry, focusing on personal lines
  • Minimum 3 years in a management role
  • CIP, CRM, or CAIB designation preferred
  • Familiarity with Brokerage Management systems (TAM, SAVERS)
  • Strong customer focus with excellent communication skills
  • Ability to handle multiple priorities effectively

Responsibilities

  • Oversee daily management of the team
  • Achieve growth and profitability targets for Personal Insurance operations
  • Implement and monitor key performance objectives
  • Collaborate with team leads to uphold quality service standards
  • Address customer service and sales issues with solutions
  • Ensure team staffing and leadership aligns with company goals
  • Facilitate coaching and development for direct reports
  • Support marketing initiatives and branch advertising efforts

Benefits

  • Flexible work arrangements
  • Benefits supporting physical and mental wellbeing
  • Wellness account
  • Employee Share Purchase Plan with company matching
  • Group RRSP with company matching for long-term security
  • Incentive plan with an annual bonus of up to 200% based on performance
Full Job Description

Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):

94,200 - 115,200

Incentive plan

Annual bonus: 12% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) 6 with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Branch Manager, Commercial Insurance to join our growing team!

The ideal candidate has sales experience and a proven record of making things happen. We are looking for someone who can motivate the front lines and encourage the team to learn, evolve and grow. You are someone who loves working with others to get things done. Collaboration is your middle name! Most importantly you understand that insurance isn9t about things. It9s about people.

What you9ll do here:

  • Responsible for all day-to-day team management.
  • Manage the Personal Insurance operations in the branch to achieve growth and profitability targets.
  • Implement and monitor Personal Insurance objectives with respect to commission revenue, policy count, accounts receivable and quality of the books of business and expenses.
  • Communicate, implement, and monitor strategies to ensure goals and objectives are attained.
  • Work with other Personal Insurance Manager9s and Team Leads (PIM/TL) to ensure the quality of services and sales meets expected standards.
  • Collaboratively analyze and resolve quality and customer service and sales problems with PIM9s to deliver on our Customer Value Proposition.
  • Accountable for overall staffing and leadership of the team - motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
  • Develop succession planning for all key positions.
  • Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
  • Provide ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.
  • Support the marketing and/or advertising initiatives and sales trade shows for the branch.

What you bring to the table:

  • Post-secondary education
  • 5-8 years or more insurance industry experience, with extensive personal lines experience
  • Minimum 3 years management experience
  • CIP, CRM or CAIB designation preferred
  • Knowledge of Brokerage Management services and tools (TAM, SAVERS).
  • Strong customer focus; understand the needs of the customer (internal and external); possess strong communication and people skills.
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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