Branch Manager - Bergenfield, NJ

Sonepar

$75K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of industry experience with solid product knowledge
  • 2+ years of management experience
  • Exceptional customer service and interpersonal skills
  • Strong math, verbal, and written communication abilities
  • Proficient in computer operations and related software
  • Ability to thrive in a fast-paced environment with prioritization skills

Responsibilities

  • Drive branch performance focusing on sales, customer service, and inventory management
  • Direct activities of sales and warehouse teams
  • Analyze customer needs to align branch offerings
  • Develop and maintain customer accounts through superior service
  • Provide leadership to uphold company values and culture
  • Operate branch within financial forecasts to exceed profitability goals
  • Encourage digital tool usage among customers

Benefits

  • Healthcare plans
  • Dental and vision coverage
  • Paid time off and parental leave
  • 401(k) retirement savings with company match
  • Professional development programs
  • Opportunity to become a shareholder
  • Employer-paid disability and life insurance
  • Robust wellness program and gym reimbursement
  • Employee Assistance Program (EAP)
Full Job Description

What you will do:
  • Drive branch performance with emphasis on sales, customer service, and inventory management.
  • Direct the activities of counter, inside sales, and warehouse associates.
  • Analyze customer needs to ensure that branch products and services meet those needs.
  • Develop and maintain account base by driving optimal customer service.
  • Provide overall leadership to drive Company values and culture.
  • Operate the branch within forecast to meet and exceed profitability goals.
  • Encourage the use of digital tools across customer base.
  • Multi-task and continually prioritize tasks to be completed throughout the day.


What you will bring:
  • Minimum of five years industry experience with product knowledge.
  • Minimum of two years management experience.
  • Strong customer service skills and inter-personal communication skills.
  • Strong mathematics, verbal, and written communication skills.
  • Ability to effectively communicate information and present solutions to a customer.
  • The ability to operate computers and relevant computer software.
  • Ability to prioritize needs in a fast-paced environment.


Physical Requirements and Work Environment
  • The ability to sit, stand, and walk for the full length of the assigned shift.
  • The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment.
  • The ability to bend, stoop, kneel, reach, and climb to perform various duties.
  • The ability to operate appropriate powered industrial trucks safely. Training will be provided.
  • This job is performed within an office, retail, and light industrial environment.


What We Offer You

We offer great family-friendly benefits to full-time associates:
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)


We9re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

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