Roles and Responsibilities: Configure and deploy web security platforms, including bot management solutions and Web Application Firewalls (WAFs). Implement reverse proxy technologies for securing web/mobile app/API traffic. Analyze TCP/IP, HTTP/HTTPS protocols, and network traffic. Analyze application of deterministic bot detection algorithms, tuning ML-based rule sets for automated traffic classification. Understand bot threat landscape such as Account Take Over (ATO), Credential Stuffing, Scraping, Fake Account Creation, and DDoS attacks. Support sales team with new business opportunities/leads as well as pipeline development. Serve as a point of contact for customer technical needs through their product usage and journey. Analyze customer requirements as the pain point with bots. Propose an interim static policy to the customer to mitigate the ongoing attack. Improve the bot engine detection and improve customer's security posture. Troubleshoot and debug complex issues to find solution or workaround. Provide hands on training with Bot Manager Integration using Nginx plugin, Cloud connectors, CDN plugin, DNS redirection and virtual appliance. Analyze anomalous traffic patterns and refine bot detection strategies. Configure various aspects of Bot Manager Integration and engine/ML modules for customers. Provide detailed guidance to customers and internal teams on the necessity of enabling/disabling Bot Manager Modules. Work closely with Product Management team, Research and Development, and Support to minimize customer escalations. Configure various aspects of Bot Manager Integration and engine/machine learning (ML) modules for customers. Attend client meetings and trade shows, among other of Enterprise Bot Management Platform.
Requirements are:- Must have a Bachelor of Science degree in Computer Engineering (U.S. Equivalent).
- Must have Five (5) years of progressive experience in Bot Management Solution focusing on enterprise security and operational efficiency.
- Hands-on experience with WAFs, reverse proxies, bot management, and API security gateways.
- Experience in Wireshark, Security SDKs for mobile platforms, Reverse proxy solutions, and WAF platforms.
- Must have experience in developing dashboards, reporting systems, and analytical workflows using Tableau/Power BI for threat correlation, risk scoring, and incident reporting.
- Experience in BOT threat landscape such as Account Take Over (ATO), Credential Stuffing, Scraping, Fake Account Creation, and DDoS attacks.
- Must have utilized tools such as Wireshark, Jira, Totango, and Oracle Sales Cloud.
- Experience in network-edge routing technologies (DNS redirection, Layer-7 routing, GRE/IPsec tunneling).
40 hours per week, M-F, 9:00 am-5:00pm.Salary: $172,827-$182,000 per year.
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