BMC Remedy Application Developer Principal

Astrion$135K — $166K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years of experience with BMC Remedy and ITSM certifications required
  • Expertise in BMC Remedy IT Service Management 7.x for Incident and Problem Management
  • Knowledgeable in Asset Management and Discovery within BMC Remedy ITSM 7.x
  • Familiar with integrating BMC products with third-party applications
  • Strong understanding of IT operations, Business Service Management, and ITIL framework
  • Capability to manage technical issues across varied platforms like F5, Unix, Windows, Solaris

Responsibilities

  • Integrate BMC products with third-party applications and EITSM environments
  • Troubleshoot technical issues within BMC architecture
  • Ensure proper implementation of foundational data for system architecture
  • Articulate BMC system configurations relevant to ETISM program
  • Collaborate with cross-functional teams for code and requirement reviews
  • Apply IT operations and ITIL knowledge to enhance operational efficiency
  • Define, write, and deliver project specifications and user guides
  • Program, test, document, and implement systems/software for release
  • Research complex customer problems and provide actionable solutions
  • Support AF RMF requirements by providing system artifacts and remediation artifacts
  • Promote best practices to streamline EITSM applications during migration

Benefits

  • Full-time employment with potential for career advancement
  • Limited travel requirements
  • Opportunity to work on high-impact Cyberspace Security and Control System programs
  • Engage in a collaborative, cross-organizational work environment
  • Develop skills in an advanced ITSM ecosystem with a focus on best practices
Full Job Description
BMC Remedy Architect Principal

LOCATION:Hanscom AFB, Bedford, MA

Salary Range:$135-166,000 USD

JOB STATUS: Full-time

CLEARANCE:Secret

CERTIFICATION: n/a

TRAVEL: Limited, as needed

The BMC Remedy Architect Principal position is located at Hanscom AFB, MA and focuses on providing acquisition program management support for Cyberspace Security and Control System (CSCS) programs.

REQUIRED QUALIFICATIONS / SKILLS
  • 10 years of BMC AR and ITSM Certifications Required
  • BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or higher
  • BMC Remedy IT Service Management 7.x: Advanced Solutions for Asset Management and Discovery or higher


RESPONSIBILITIES
  • Integrate BMC products to each other and third-party applications. Primary technical resource for integration points into all EITSM environments, i.e., Active Directory, AF Directory Services
  • Troubleshooting architecture BMC technical issues pertaining to F5, Unix, Windows, Solaris.
  • Works with foundation data for proper implementation ensuring system architecture remain viable
  • Able to articulate in detail the BMC system configurations to support the ETISM Program Requirements
  • Work with cross-organizational engineers from various teams that report to and receive direction from other customers of the EITSM system. This interaction ranges from a peer to peer review and from an overall code review on their requirements.
  • Understand the business of IT operations, Business Service Management and foundational level of ITIL. Apply these skills and knowledge to improve the operational effectiveness of efficiency of the IT environment.
  • Defines, writes, and delivers specifications, user guides, and architecture and methodology as appropriate to meet project deadlines.
  • Programs, tests, documents, and implements systems and/or software prior to release
  • Able to research routine to moderately complex work and customer problems, issues, and circumstances and provides recommendations, alternatives, and risk assessments
  • Have knowledge of AF RMF and be able to provide artifacts, system remediation to support AF Authority to Operate
  • Articulate Best business practices and streamline system application and architecture as EITSM migrates to new version

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