Job Description We're looking for a Billing Supervisor to join our Chicago office and play a key role in keeping our billing operations running smoothly across multiple offices. In this position, you'll oversee the billing team's day-to-day work, helping to ensure that assignments are completed accurately and on time, and that inquiries are handled promptly in line with the Firm's guidelines and procedures.
You'll serve as a go-to resource for your team, providing guidance on departmental matters, keeping an eye on workloads, and recommending adjustments to staff assignments as needed. A strong understanding of billing processes and staff responsibilities is essential, and you'll have the opportunity to model and encourage high-quality work throughout the department.
This role also includes hands-on billing responsibilities. You'll manage billing for assigned attorneys, including the preparation and monthly processing of proformas. A commitment to excellent customer service is at the heart of everything we do, and we're looking for someone who shares that value.
Above all, we want someone who thrives in a collaborative environment. You'll help foster a spirit of teamwork not only within the Billing Department but across the Firm as a whole. If you enjoy supporting others, solving problems, and building strong working relationships, we'd love to hear from you.
- Serve as the primary point of contact for assigned Billing team members across all offices, training staff and promoting knowledge sharing.
- Communicate regularly with the Billing Manager on day-to-day operations.
- Collaborate with attorneys and clients on invoice presentation.
- Coordinate all billing processing functions in accordance with department procedures, proper accounting principles, and internal controls.
- Work alongside the e-billing team to troubleshoot issues and maintain a working knowledge of e-billing systems.
- Prepare and maintain documentation of Billing policies and procedures.
- Help develop plans to meet Firm deadlines and continuously improve billing processes.
- Oversee and assess the work product and performance of assigned staff, providing feedback to the Billing Manager as part of the performance review process.
- Process proformas, finalize invoices, and run pertinent reports in adherence to Firm policy.
Qualifications - Minimum of 7 years of legal Billing experience, including 2 years of working in 3E required.
- Prior supervisory experience required, with a demonstrated ability to lead by example and build a supportive team environment.
- Highly skilled in Microsoft Office Suite, including expert knowledge of Excel.
- Bachelor's degree preferred, ideally in accounting or business-related field with applicable accounting coursework.
- Strong verbal and written communication skills, with the ability to engage effectively with a wide range of stakeholders.
- Comfortable juggling multiple priorities in a fast-paced setting and adapting as workload demands shift.
- Flexible and resourceful when deadlines are tight, with a willingness to work overtime when needed, and a knack for staying ahead of workflow demands including coordinating coverage with minimal direction.
- Highly organized with strong attention to detail and analytical abilities, including the use of independent judgement and discretion when handling discrepancies resolution.
Benefits and Salary We know that the needs of our employees vary and can change throughout the different stages of life. That's why we offer a wide array of flexible benefit options designed to help you
live healthy, live well , and
live for tomorrow . In addition to medical, dental, vision, profit-sharing, generous paid time off, and numerous other benefits, we also provide a flexible reimbursement account that helps pay for the things that contribute to your personal well-being, in your own way.
The anticipated good-faith base salary range for this position is:
- Chicago: $104,000 to $143,000 per year.
Your exact offer will be based on a variety of factors, including but not limited to, your experience, skills, and overall qualifications. We also review compensation regularly against industry benchmarks and performance outcomes, so you can grow your career here with confidence-knowing your pay recognizes both your impact and our commitment to an equitable approach.
In addition to a competitive base salary, certain positions are eligible for a comprehensive performance-based bonus, payable monthly or annually.
WORKING CONDITIONS The following table indicates the degree of working conditions expected for the job. Reasonable accommodations may be made to enable individuals with disabilities to meet these requirements.
N/A = 0-10%, Occasionally = 11-33%, Frequently = 34 - 66%, Constantly = 67 - 100%
Requirement Frequency Travel
Occasionally
Sitting
Constantly
Standing
Occasionally
Walking
Frequently
Reading
Constantly
Typing
Frequently
Concentration
Frequently
Oral and Written Communication
Frequently
Horizontal Reaching
N/A
Vertical Reaching
N/A
Twisting
Occasionally
Repetitive Arm/Hand/Finger Movements
Frequently
Weight
Occasionally, up to 15 lbs.
