Role OverviewWe are seeking a highly detail-oriented and proactive Billing & Contract Administrator to join our Billing and Contract Management team in New York. This role is critical in ensuring the accuracy, integrity, and timeliness of billing and contract processes across the business.
You will play a key role in reviewing client contracts, executing monthly billing cycles, maintaining data accuracy, and resolving discrepancies. Acting as a collaborative partner to Finance, Operations, and Sales, you will support month-end revenue reporting, vendor royalty reconciliation, and accounts receivable performance. The role will also contribute to continuous improvement initiatives, with a particular focus on optimising processes following our recent Workday ERP implementation.
Key Responsibilities- Review customer contracts to ensure alignment with agreed billing terms and revenue recognition policies prior to invoicing
- Execute and support monthly billing runs, ensuring accurate and timely invoice generation
- Maintain a centralised contract repository and uphold data integrity across billing and finance systems
- Prepare and distribute accurate vendor royalty reports in line with contractual obligations
- Partner with Accounts Receivable to reconcile customer balances, support proactive collections, and drive reductions in Days Sales Outstanding (DSO)
- Investigate and resolve billing discrepancies promptly, maintaining strong stakeholder relationships internally and externally
- Support month-end close activities, including preparation and reconciliation of unbilled revenue
- Collaborate cross-functionally to enhance invoicing workflows across Salesforce, Workday, and general ledger processes
- Identify and implement process and system improvements to optimise billing and AR operations
- Ensure adherence to internal controls and policy requirements, including identifying and escalating any breaches
- Support ongoing enhancement and optimisation of the Workday ERP platform in line with evolving business needs
Experience & CompetenciesEssential
- Experience within financial services or a similarly regulated, complex environment
- Strong Accounts Receivable and billing experience, with a proven ability to execute accurate monthly billing cycles
- Experience reviewing customer contracts to ensure billing accuracy and appropriate revenue recognition
- Ability to manage client queries effectively and build strong relationships with stakeholders across functions and geographies
- High attention to detail, with strong analytical and problem-solving capabilities
Desired
- Experience with Workday, Oracle, or similar large-scale ERP systems
- Experience in a large, global, or matrixed organisation
- Understanding of internal controls, compliance requirements, and operating within a well-controlled environment
Job Band & Level#PARAMETA #LI-ASO #LI-Hybrid
LocationUSA - 200 Vesey Street - New York, NY
