BVI Medical

Bilingual System administrator

BVI Medical$70K — $95K *
US-AnywhereRemote in Canada
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of experience in an infrastructure support role
  • Knowledge of Windows/Linux and Cloud server support
  • Familiarity with Microsoft Azure, SCCM/SCVMM & Citrix is a plus
  • Strong customer service abilities with technical presentations
  • Relevant platform certifications (e.g., Microsoft MCSE/MCSA)

Responsibilities

  • Administrate Windows/Linux/Cloud-based servers and endpoints
  • Create, suspend, and delete security accounts
  • Diagnose and resolve outages effectively
  • Manage disk spaces and apply security patches as needed
  • Support OS-related systems and complete complex installations
  • Communicate with teams on upgrades and new solutions
  • Follow ITSM ITIL processes for incident and problem management

Benefits

  • Exciting and fast-paced work environment
  • Culture valuing authenticity and diversity
  • Opportunities for professional development
  • Participation in the Women in Technology Network
  • Engagement in community service initiatives
  • Supportive and collaborative team atmosphere
  • Flexible remote/hybrid work options
  • Work-life balance promotion
Full Job Description
Job Title/Titre d'emploi
Bilingual System administrator

Vacancy No / Numéro de poste vacant
VN9528

Company Name/Nom de l'entreprise
Compugen Inc

Work Location
Any location Canada

Pay Range / Rémunération
Base Compensation: $70000-$95000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $70000-$95000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting
No

Job Details/Détails du poste

Position: Bilingual System Administrator
Location: Canada, Hybrid/Remote


Responsibilities:
  • Administrate Windows/Linux/Cloud-based endpoints (servers);
  • Create, suspend and erase security account;
  • Diagnose and resolve outages;
  • Administrate disk spaces;
  • Apply security patches as required;
  • Support OS-related systems;
  • Complete complex planned interventions (installations, modifications, etc.);
  • Manages communication with the teams on upgrade, new solutions, etc.;
  • Follows ITSM ITIL processes for Changes Request, Service requests as well as Incidents and problem management;
  • Ensures the documentation and processes are created and kept up to date, leveraging ADIOS² were required;
  • Prepares reports for the management as required;
  • Must assume on-call duties based on team rotation (once a month);
  • Participate to management roundtable on roadmap and technology evolution;
  • Perform monitoring of solutions lifecycle (EOS/EOL) to justify refresh of infrastructure and in the event of security vulnerability.


Soft Skills & Abilities:
  • Capacity to produce technical documentation in a clear and concise manner (Microsoft Visio);
  • Ability to implement complex business solutions and taking into account both technical and financial aspects;
  • Ability to organize information;
  • Rigor and worries to produce quality work;
  • Facilitate to negotiate and resolve conflicts in sensitive business contexts;
  • Attention to detail in respect of production;
  • Make informed decisions based on the elements in place;
  • Empower to communicate to an executive level with the various technical and business stakeholders;
  • Efficient under pressure;
  • Good skills in teamwork/communication.

Technical Skills and Experience:
  • 1-3 years' experience in supporting infrastructure environment;
  • Knowledge of Windows/Linux/Cloud support for Servers;
  • Knowledge of Microsoft Azure, SCCM/SCVMM & Citrix are desirable;
  • Demonstrated Customer Service skills including presenting and/or discussing technical details with clients;
  • Experience in the support of infrastructure operations;
  • Platform related certifications (i.e. Microsoft MCSE/MCSA, etc.).

What Compugen Offers You:
  • Exciting, fast-paced challenging work environment
  • A culture where authenticity and diversity are valued
  • Professional development
  • Participation in Women in Technology Network
  • Opportunities to give back to our local communities
  • Collaborative supportive team members
  • Remote work/hybrid work options
  • Work/life flexibility

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