Bilingual Software Product Owner (100% remote)

LifeWorks, Inc. • $90K — $120K *
US-AnywhereRemote in Montreal, QC
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Fluency in French and English
  • 3+ years as a software product owner or similar Agile role
  • Experience managing large product backlogs with 50+ items
  • Proficiency in backlog management tools (Jira, Azure DevOps)
  • Interest in or experience with financial services or actuarial science

Responsibilities

  • Manage and prioritize a complex backlog for a large team
  • Translate business needs and customer feedback into user stories
  • Define sprint objectives and support progressive delivery
  • Participate in SAFe/Agile planning ceremonies
  • Facilitate collaboration among cross-functional teams
  • Ensure backlog clarity and item readiness for delivery
  • Promote continuous improvement and Agile maturity

Benefits

  • Opportunity for professional development in a growing team
  • Engagement in high-impact strategic projects
  • Collaboration with a diverse team of experts
  • Opportunities to document processes and support team autonomy
  • Exposure to innovative technology and modern delivery practices
Full Job Description
Join the WebTools team as a software product owner and contribute to a major strategic project on the retirement solutions and benefits side at TELUS Health. This team is experiencing strong growth, creating a unique professional development opportunity for someone who can orchestrate the evolution of a large multifunctional team.

In this role, you will be responsible for driving product delivery by managing and prioritizing the team's backlog, setting sprint and increment objectives, and ensuring alignment with business objectives, technical direction, and customer needs.

You will work in tandem with another SPO - a close and constructive collaboration where you co-pilot together the priorities, decisions, and direction of the team. You will be surrounded by a diverse and collaborative team composed of business analysts, developers, and QA testers accustomed to modern technologies and rapid delivery.

What You'll Do :
  • Manage a complex backlog for a large team and ensure alignment with product strategy, technical roadmap, and business objectives
  • Translate business needs, customer feedback, and product priorities into clear user stories, acceptance criteria, and backlog items
  • Define sprint objectives and support the team in progressive delivery during each iteration
  • Actively participate in SAFe/Agile ceremonies - cycle and iteration planning, backlog refinement, demos, and inspect/adapt activities
  • Collaborate closely in tandem with another SPO - share the vision, decisions, and responsibility, ensuring clear roles and constructive synergy
  • Facilitate cross-functional collaboration - coordinate business analysts, developers, and QA testers toward a common objective
  • Ensure backlog clarity and readiness - items well understood, properly sized, sequenced, and ready for delivery, broken down into small deliverable increments
  • Make informed decisions and provide clear priorities to the development team
  • Navigate technical debt while innovating - balance refactoring needs (modernization, quality) with new feature requests
  • Support alignment of expectations regarding testing, quality, usability, and delivery across teams
  • Validate and deliver quality - verify that work meets acceptance criteria and customer expectations
  • Prepare the team's future - document processes, train talent, and establish foundations for progressive transition toward autonomy
  • Identify and resolve risks, dependencies, and blockers by collaborating with stakeholders
  • Promote continuous improvement and contribute to Agile maturity within the team


What you bring:

Technical Skills
  • Fluency in French and English, oral and written
  • 3+ years of experience as a software product owner, Scrum Master, or similar Agile role
  • Demonstrated experience managing large backlogs (50+ items) or multi-team Agile leadership
  • Experience managing and prioritizing a team backlog (Jira, Azure DevOps, or equivalent)
  • Experience participating in PI planning or similar cross-team planning activities
  • Interest or experience in actuarial science, pension plans, insurance, or financial services - OR a very strong ability to learn rapidly in a complex and highly specialized technical field
  • Good understanding of Agile delivery practices
  • Good understanding of the software development lifecycle, quality practices, and product delivery
  • Ability to translate customer needs into clear user stories and acceptance criteria
  • Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work
  • Ability to clearly connect business objectives to backlog priorities


Soft Skills
  • Learning capability: You demonstrate curiosity and learn quickly while recognizing the expertise of those around you
  • Clear communication: You communicate effectively with stakeholders (business teams, Dev, QA, UX)
  • Facilitation and alignment: You create consensus between different perspectives and encourage the team to contribute to decisions
  • Co-leadership collaboration: You are comfortable working in tandem - sharing the vision, decisions, and responsibility without friction or role ambiguity
  • Product ownership: You demonstrate strong accountability toward quality, customer value, and results
  • Complexity management: You naturally organize and structure a large group (20+ people) with clarity and rigor


Assets:
  • Experience working with SAFe or large-scale Agile methodology
  • In-depth knowledge of Agile tools such as Azure DevOps
  • Experience delivering complex software products or digital solutions
  • Prior experience with legacy systems or actuarial architectures
  • Experience with growing or restructuring teams
  • Familiarity with technical debt management - you understand the trade-offs between innovation and technical stability
  • Experience with modern stacks (Angular, JavaScript, or equivalent)


Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

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LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
Learn more about LifeWorks, Inc.
Industry
Healthcare
* Ladders Estimates

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