Best Buy Co, Inc

Best Buy Business - Vertical Service Project Manager

Best Buy Co, Inc$80K — $95K *
US-AnywhereRemote in Saint Paul, MN
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in operations, services, logistics, retail or related field.
  • 2+ years in project management or operational leadership.
  • Ability to manage multiple projects simultaneously.
  • Strong communication and organization skills.

Responsibilities

  • Lead projects in various service environments including hospitality and multifamily housing.
  • Build and manage project timelines and deliverables.
  • Coordinate logistics, site readiness, and vendor support.
  • Act as the main contact for customers and stakeholders.
  • Assist field teams by troubleshooting issues during deployments.
  • Identify process improvements to enhance customer experience.

Benefits

  • Competitive pay
  • Generous employee discount
  • Support for physical and mental well-being
  • Paid time off based on eligibility
  • Variety of leave options available
Full Job Description
Job Description

As a Best Buy Business - Vertical Service Project Manager, you'll lead customer deployment projects from kickoff to completion, helping ensure installations are delivered on time and with a great customer experience. You'll coordinate across customers, field teams, vendors, and logistics partners to keep projects moving and solve challenges before they become roadblocks. If you enjoy managing multiple priorities, building strong relationships, and seeing projects come to life, this role offers the opportunity to make a direct impact every day.

This role is remote, which means you would work virtually from home or another non-Best Buy

What you'll do
  • Lead deployment projects across hospitality, multifamily housing (MDU), appliance, and field service environments.
  • Build and manage project schedules, milestones, and key deliverables.
  • Coordinate site readiness, product availability, logistics, and vendor support.
  • Serve as the primary contact for customers and project stakeholders.
  • Support field teams by resolving issues and managing escalations during deployments.
  • Identify opportunities to improve processes and enhance the customer experience.
Basic qualifications
  • 3+ years of experience in operations, services, logistics, retail, field services, hospitality, construction, or a related field.
  • 2+ years of project management, deployment management, coordination, or operational leadership experience.
  • Experience managing multiple projects and competing priorities.
  • Strong communication, organization, and planning skills.
Preferred qualifications
  • Bachelor's degree in Business, Operations, Project Management, or a related field.
  • PMP, CAPM, or similar project management certification.
  • Experience supporting hospitality, MDU, appliance, technology deployment, field service, or construction projects.
  • Knowledge of permitting, licensing, logistics, and vendor management.
  • Experience managing multi-site customer deployments.
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that support your total well-being and provide help when you need it most.
Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
Best Buy provides different types of leaves of absence and paid time off based on eligibility, work location, and employment status. Certain roles may also be eligible for incentive pay programs.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

About Best Buy Co, Inc

Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. Its family of brands and partnerships includes brands such as Best Buy, Audiovisions, Future Shop, Geek Squad, Jiangsu Five Star, Magnolia Audio Video, Pacific Sales, and Cowboom. The company is comprised of over 155,000 employees, and they apply their talents to bring the benefits of its brands to the lives of its customers through retail locations, multiple call centers, and websites, in-home solutions, product delivery, and activities in its community. Best Buy’s product portfolio includes consumer electronic video products such as televisions, digital cameras and accessories, digital camcorders, and DVD players; audio products comprising MP3 players, navigation products, home theater audio systems, and components; mobile electronics home office products comprising notebook and desktop computers, monitors, mobile phones and related subscription service commissions, hard drives, and networking equipment; entertainment software products such as video gaming hardware and software, DVDs, CDs, digital downloads, and computer software; and appliances, such as kitchen appliances, plumbing fixtures, snacks, and beverages. Best Buy provides its users with service contracts; extended warranties; product repair; broadband voice, data, and information technology services; and delivers and installs home theater, mobile audio, and appliances. In addition, the company engages in online retailing through BestBuy.com, BestBuy.ca, BestBuy.com.cn, espanol.BestBuy.com, and BestBuyMobile.com; CarphoneWarehouse.com; Five-Star.cn; FutureShop.ca; GeekSquad.com and GeekSquad.ca; MagnoliaAV.com; Napster.com; PacificSales.com; PhoneHouse.com; and Speakeasy.net. Best Buy was founded in 1966 and is headquartered in Litchfield, M.N. with additional offices in the United States, Canada, Mexico, China, and Europe.

Best Buy Co, Inc Careers

Join the dynamic team at Best Buy Co, Inc, a leading provider of technology products, services, and solutions. With a vast array of job opportunities, Best Buy is at the forefront of consumer electronics, ensuring growth and innovation in every aspect of our business. Work You’ll Do Embark on a career with Best Buy and be part of a company that values professional growth and leadership development. Our team is committed to providing a culture that fosters diversity, networking, and professional growth through targeted training programs and initiatives. Transform the retail landscape by leveraging your skills in a variety of positions, from sales and customer service to IT and management. Best Buy offers a unique environment where technology, people, and innovation meet to deliver superior solutions and services to our customers. Lead with Confidence At Best Buy, leadership and innovation are at the core of our business. We empower our employees to take the lead on projects and initiatives that drive our company forward. With Best Buy, you will find yourself at the intersection of technology, retail expertise, and digital innovation. Work with a team of dedicated professionals who are passionate about technology and customer satisfaction. Best Buy’s commitment to excellence is evident in our leadership in the consumer electronics market and our continuous drive to improve our operations and customer experience. Introducing Best Buy’s Professional Development Programs We are committed to nurturing the careers of our employees with extensive training and development programs. Best Buy’s career pathways are designed to foster innovation and leadership skills, preparing you for success in the digital age. Do Innovative Work Join the largest group of consumer electronics experts in the industry—thousands of dedicated professionals at the cutting edge of technology and retail innovation. Deliver targeted solutions and exceptional service through a depth and breadth of expertise that is unmatched in the retail sector. Be Part of a Great Team Engage in meaningful work that challenges and fulfills you while working alongside talented team members. Best Buy’s culture is built on a foundation of respect, integrity, and diversity, ensuring a welcoming environment for all employees. Future-Proof Your Career Advance your career with Best Buy, where your ambition drives you. Explore near-limitless job opportunities and employment benefits, including comprehensive health benefits, employee discounts, and flexible working arrangements. Explore Discover the range of job opportunities and career paths available at Best Buy—from in-store retail positions to corporate roles in marketing, management, and technology innovation. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Best Buy today and transform your potential into professional achievements. SEARCH BEST BUY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Best Buy Co, Inc.
Learn more about Best Buy Co, Inc
Size
105,000 employees
Market Cap
$17.9 billion
Industry
Net Income
$1.7 billion
Founded
1966
5 Year Trend
+5.6%
Revenue
$47.2 billion
NASDAQ

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