About the RoleWHAT YOU'LL DOEmployee Experience- Serve as the primary resource for employees' day-to-day benefits questions, providing clear answers, timely follow-through, and a consistent service experience.
- Act as a trusted resource for employees, managers, and HR partners on benefits policies, processes, and programs.
- Administer leave of absence and disability processes with care, responsiveness, and attention to detail.
- Support employee engagement through clear communications, benefits education, and outreach initiatives.
Benefits Administration- Administer employee benefits programs including medical, dental, vision, FSA/HSA, life insurance, disability, 401(k), wellness, EAP, and commuter benefits.
- Process enrollments, changes, terminations, payroll deductions, and vendor file transmissions accurately and on time.
- Serve as the day-to-day liaison with brokers, insurance carriers, retirement vendors, and third-party administrators.
- Coordinate the annual open enrollment process, including employee communications, system updates, and hands-on support.
- Coordinate 401(k) advisory committee meetings and work with vendors and auditors.
Compliance & Reporting- Manage compliance with ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and related regulations; share relevant updates with the HR team and management.
- Respond to audits and complete non-discrimination testing, Form 5500 filings, and the annual 1095 reporting process.
- Maintain accurate benefits records, policies, procedures, and documentation.
Operations & Analytics- Utilize HRIS platforms and advanced Excel reporting to execute invoicing, audits, census reporting, and benefits administration.
- Track benefits utilization, costs, and trends; bring observations and practical recommendations to the VP of HR.
- Keep internal platforms current; collaborate with the Communications Director and Benefits broker to produce open enrollment materials, benefits guides, and employee-facing resources.
You Should HaveWhat You Bring- Bachelor's degree in HR, Business Administration, or related field-or equivalent experience
- Minimum of 5 years of progressive experience in benefits or HR, including leadership responsibilities
- Deep knowledge of benefits administration, compliance, and industry best practices
- Advanced proficiency in HRIS platforms and expert-level Excel skills
- Strong analytical mindset with the ability to translate data into actionable strategy
- Exceptional communication skills with a customer-focused, approachable style
- High level of discretion, confidentiality and professionalism
Preferred:- CEBS, CBP, SHRM-SCP/CP, SPHR/PHR certifications
- Experience in construction, real estate, facilities, healthcare, or hospitality environments
- Bilingual (Spanish) skills
This is a highly visible,
onsite role that requires regular interaction with employees and stakeholders across multiple locations. Occasional travel to offices, job sites, and properties is expected. The role involves a mix of detailed execution, forward-thinking ideas and strategic planning in a fast-paced environment with competing priorities. Strong organizational skills, adaptability, and responsiveness are essential.
Annual Salary: $90,000 - $100,000
