Benefits Manager

Miami Dade College

$70K — $95K *
Miami, FL 33186In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree with 4+ years (or Bachelor's with 8+ years) in benefits administration from a regionally accredited institution
  • Strong understanding of federal and state regulations (ACA, FMLA, etc.)
  • Excellent analytical, problem-solving, and interpersonal skills
  • Proven experience managing sensitive data and driving process improvements
  • Skilled in interpreting benefit surveys, cost estimates, and leave payout analyses
  • Experience working in diverse, multi-cultural settings with a focus on equity

Responsibilities

  • Supervise, train, and evaluate a dedicated benefits team to ensure efficient project completion
  • Lead compliance efforts with ACA, FMLA, and other regulatory mandates including required reporting
  • Analyze PeopleSoft BenAdmin and ACA reports for accurate benefits eligibility tracking
  • Advise College leadership on complex benefits cases and emerging trends
  • Oversee benefits communications, orientations, workshops, and website content for clarity
  • Conduct data analysis supporting strategic decisions with actuaries and vendors
  • Drive continuous improvement in workflows, documentation, and customer service delivery

Benefits

  • Opportunity to modernize benefits administration within a forward-thinking educational institution
  • Empowering role dedicated to making employee benefits clear, accessible, and engaging
  • Join a mission-driven, diverse, and multi-cultural environment that values equity and continuous improvement
  • Play a critical role in shaping benefit strategies that support employee well-being
Full Job Description
Miami Dade College (MDC) is seeking a forward-thinking, data-driven professional to serve as the Benefits Manager. This critical leadership role offers an opportunity to modernize benefits administration, support employee well-being, and drive compliance in one of the most diverse and impactful educational institutions in the country.

Lead with Purpose: Supervise a high-performing team and ensure top-tier service delivery in benefits programs across the College.
Drive Strategy: Use your analytical expertise to shape and refine benefit offerings that align with legal standards and employee needs.
Champion Compliance: Stay ahead of ACA, FMLA, and state retirement requirements, guiding MDC through a rapidly changing regulatory environment.
Empower the Workforce: Lead initiatives that make benefits clear, accessible, and empowering for every employee.

What you will be doing
  • Supervise, train, and evaluate a dedicated benefits team while ensuring workload efficiency and project completion.
  • Lead compliance efforts with the Affordable Care Act and other regulatory mandates; oversee reports required by the IRS, DOL, and related agencies.
  • Analyze PeopleSoft BenAdmin and ACA reports to ensure accurate benefit eligibility tracking and timely issue resolution.
  • Serve as an expert consultant to College leadership on complex benefit cases and emerging trends.
  • Oversee benefits-related communications, orientations, and workshops to ensure clarity and engagement.
  • Manage content accuracy on the College's Benefits website and ensure up-to-date retirement and insurance documentation.
  • Conduct data analysis for actuaries, vendors, and internal planning-supporting strategic decisions with robust statistics.
  • Stay current with Florida State Retirement System processes and recommend benefit enhancements aligned with legal updates and employee needs.
  • Lead continuous improvement efforts to refine internal workflows, documentation processes (e.g., ImageNow), and customer service delivery.
What you need to succeed
  • Master's degree and four (4) years of progressive experience in benefits administration; *OR* Bachelor's degree and eight (8) years of progressive experience. All degrees must be from a regionally accredited institution.
  • Strong command of federal and state laws affecting benefits (ACA, FMLA, etc.).
  • Excellent analytical, problem-solving, and interpersonal skills.
  • Demonstrated ability to manage sensitive data, improve processes, and lead teams through complex compliance environments.
  • Skilled at developing and interpreting benefit surveys, cost estimates, and leave payouts.
  • Comfortable working in a diverse, multi-cultural institutional setting with a focus on equity and service.
Shape the Future of Benefits at MDC
Join a mission-driven institution that believes in transforming lives through education-and supporting every employee who helps make that mission possible.

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

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