Merakey

Behavioral Health Urgent Care Director

Merakey$90K — $105K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's or Doctoral degree in Psychology, Counseling, Social Work, or related field.
  • Current state licensure as Psychologist, LPC, LCSW, or equivalent.
  • Minimum 5 years of experience in behavioral health, 2 years in leadership.
  • Experience in behavioral health crisis services preferred.
  • Strong understanding of mental health crises and urgent care services.
  • Excellent communication and conflict resolution skills.
  • Proven ability to lead and inspire a diverse team.

Responsibilities

  • Oversee administration, operations, and strategic direction of the clinic.
  • Ensure timely delivery of urgent behavioral health services.
  • Lead and manage a team of clinicians and support staff.
  • Maintain compliance with relevant regulations.
  • Foster a culture of compassion and excellence in the clinic.
  • Lead development, implementation, quality improvement, and evaluation of programs.
  • Drive ongoing improvement and advancement of the program.

Benefits

  • Comprehensive medical, dental, and vision coverage with healthcare advocacy support.
  • Retirement plan with both pre-tax and Roth options for employee contributions.
  • DailyPay for flexible access to earned wages.
  • Well-being platform with self-care tools and resources.
  • Backup childcare, elder care, and household services access through Care.com.
  • Confidential counseling, legal, and financial services via EAP.
  • Tuition reimbursement and educational partnerships available.
  • Employee discounts and savings programs on lifestyle, travel, and entertainment.
  • Free access to online personal development classes through Pryor Online Learning.
Full Job Description
Apply today to lead meaningful change in mental health care.

Merakey's AWARD WINNING Mental Health Walk-In Clinic is Philadelphia's first behavioral health urgent care, delivering same-day, compassionate support to adults-regardless of insurance or ability to pay. Built on a calming, person-centered "living room" model, the clinic meets people where they are, providing immediate care, stabilization, and connection to ongoing support.

As the Program Director, you'll have the opportunity to continue to shape an innovative program that fills critical gaps in care, empowers individuals in moments that matter most, and helps reduce reliance on emergency services-making a lasting impact on the community every day.

The Program Director will be responsible for:
  • Overall administration, operations, and strategic direction of the behavioral health urgent care facility.
  • Ensuring delivery of timely and effective urgent behavioral health services to individuals experiencing urgent mental health and substance use challenges.
  • Leading a team of clinicians and support staff.
  • Maintaining compliance with applicable regulations
  • foster a culture of compassion and excellence.
  • Lead BHUCC development, implementation, quality improvement, and evaluation efforts.
  • Responsible for ongoing improvement and advancement or the program.


Learn More about Merakey's Mental Health Walk-In Clinic!

Earn $90-105K in this full-time role.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

The ideal candidate will possess the following qualifications:
  • Master's or Doctoral degree in Psychology, Counseling, Social Work, or a related field.
  • Current state licensure as a Psychologist, Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or equivalent.
  • Minimum of 5 years of experience in behavioral health, with at least 2 years in a leadership or management role.
  • Experience working in behavioral health crisis services strongly preferred.
  • Strong understanding of mental health crises and urgent care services.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • Demonstrated ability to lead and inspire a diverse team of professionals.
  • Knowledge of healthcare regulations, compliance, and accreditation standards.
  • Familiarity with electronic health records (EHR) systems and healthcare technology.

About Merakey

Merakey is a leading provider of healthcare and human services in the USA. The company offers a wide range of services, including behavioral health, intellectual and developmental disabilities, education, and autism services. Merakey has a team of experienced professionals who provide high-quality care to individuals and families. The company has offices in more than 10 states in the USA.
Learn more about Merakey
Size
10,000 employees
Industry

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