Reports To: Director of nursing
Position Summary:
The Behavioral Health Nurse Manager is responsible for the clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. The Nurse Manager leads a team of three registered nurses and five medical assistants while ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations.
The Behavioral Health Nurse Manager oversees nursing operations supporting outpatient psychiatry/BH services, Transcranial Magnetic Stimulation (TMS), Spravato® (esketamine) treatment services. The position ensures compliance with federal, state, HRSA, DEA, REMS and organizational standards while promoting continuous quality improvement and interdisciplinary collaboration.
Essential Duties and Responsibilities:
Clinical Leadership
- Provide clinical leadership and oversight for behavioral health nursing and MA services across five clinical locations.
- Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.
- Develop and maintain workflows that promote efficiency, quality, and patient safety.
- Support integrated care between behavioral health, primary care, pharmacy, and specialty services.
- Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.
- Serve as a clinical resource for complex patient care issues.
- Participate in development and implementation of nursing protocols, standing orders, and clinical procedures.
Staff Leadership
Supervise, coach, mentor, and evaluate:
- 3 Registered Nurses
- 5 Medical Assistants
Responsibilities include:
- Recruitment and onboarding
- Orientation and competency validation
- Annual performance evaluations
- Corrective action
- Scheduling and staffing
- Employee engagement and retention
- Promote teamwork, accountability, and a culture of respect and continuous learning.
Program Oversight
Transcranial Magnetic Stimulation (TMS)
Ensure:
- Appropriate patient screening
- Treatment workflow compliance
- Equipment maintenance coordination
- Staff competency
- Documentation standards
- Quality monitoring
Spravato (Esketamine) Program
Serve as nursing lead for the Spravato clinic by ensuring compliance with:
- FDA REMS Program requirements
- DEA regulations
- Medication storage and security
- Observation and monitoring requirements
- Patient education
- Documentation standards
- Emergency preparedness
- Staff competency validation
Operational Management
- Coordinate nursing coverage across five clinic locations.
- Monitor staffing needs and productivity.
- Collaborate with behavioral health leadership on operational planning.
- Oversee clinical supply management.
- Participate in emergency preparedness planning.
Minimum Qualifications
Education and licensure
- Graduate of an accredited school of nursing (RN or LPN)
- Current unrestricted Massachusetts nursing license
Experience
- Minimum five years of progressive nursing experience
- Preferred three years of leadership or supervisory experience
- Experience in behavioral health or psychiatric nursing.
