UW Information Technologyhas an outstanding opportunity forAzure Cloud & Server Support Engineerto join their team.

About this Opportunity

Reporting toa TechnologyManager, theAzure Cloud & Server Support Engineerisresponsibleforthe primary operational ownership ofday-to-day service delivery on the Windows Managed Server (WMS) team. This Tier 2 role handles routine and moderately complex infrastructure issues, ensuring that customer-facing managed server servicesremainstable, responsive, and reliable. By managing daily service demand, this position enables senior engineers to focus on Azure migration and modernization initiatives directly supporting the organization's cloud-first strategy and Azure Migration Program (AMP).

The salary information provided below is for a full-time position.

Key Responsibilities

• 80% Cloud & Server Operations (Tier 2)

• 10% Automation & Continuous Improvement

• 5% Service Team Member

• 5% other duties as assigned

Required Qualifications

To be considered for thisopportunityyour application mustdemonstrateyou meet both the minimum qualifications andadditionalqualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Bachelor's degree incomputer science, Technology or a related field or experience

• Three years of experience as an engineer supporting enterprise Windows server environments.

• Hands-on experience with Microsoft Azure, including VM management, networking, storage, identitybasics.

• Demonstrated ability to troubleshoot and resolve standard infrastructure issues independently.

• Strong written and verbal communication skills, technical documentationskills;ability to work effectively with technical and non-technical customers.

• Familiarity with automation tools and infrastructure as code (PowerShell, Terraform. Bicep).

• Demonstrated ability to learn quickly and applynew technologies, methodologies, tools, etc.

Preferred Qualifications

• Prior experience in a research university or other academic institution

• Experience working within ITSM/ticketing systems (ServiceNow preferred)

Working Conditions

• Hybrid, open office environment, 2 days on-site per week.