Alternate Locations: Work from Home

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 76194

The Role at a Glance

As the AVP, Director of Relationship Management, you will provide leadership, direction, and functional expertise to ensure RPS (Retirement Plan Services) departmental results for assigned area(s). You will strategically develop and direct, maintain, and execute complex and robust client relationship management programs/plans which ensure that the clients' overall service needs are satisfied. You will also direct and motivate your team of Relationship Managers and set strategic priorities and activities within the region which will lead to an increase in sales, revenue, and market share.

What you'll be doing
• Lead and mentor a high performing, tenured team of Relationship Managers
• Ensure that top talent is hired and retained
• Direct, establish and implement priorities, performance goals and objectives to ensure departmental results
• Direct and evaluate departmental performance and take appropriate action to meet and/or exceed performance standards
• Provides strategic leadership and direction to continually improve the capability and results, including strategically developing, maintaining, and executing complex and robust client relationship management programs/plans ensuring internal/external clients' overall service needs are satisfied & achieve the business, retention and profitability objectives

What we're looking for

Must-haves:
• 10+ Years' experience in relationship management that directly aligns with responsibilities
• 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience
• Proven strong working knowledge of retirement plans
• Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
• Ability to successfully hire, retain, develop and coach staff via a culture of real-time performance feedback, with ability to build both technical and leadership skills
• Proven track record of strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches
• Strong ability to finds common ground and can gain collaboration among senior management, colleagues and peers; can influence outcomes without directing or commanding
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• Ability to travel up to 40%

Nice-to-haves:
• Currently active FINRA S6, S63, S24, Life & Health state insurance licenses, all required within 180 days of start
• Group Protection product knowledge (Dental, Vision, STD, LTD, Life, Critical Illness, Accidental)

Application Deadline

Applications for this position will be accepted through July 3rd, 2026, subject to earlier closure due to applicant volume

What's in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $127,500 - $232,300 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.