AVP Product Owner - eComm CARS

LPL Financial Holdings, Inc.$109K — $182K *
Tempe, AZ 85281In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years of product management experience in financial services.
  • 3-5 years enhancing electronic communication technologies and compliance frameworks.
  • Familiarity with eComm archival platforms like Proofpoint and AI risk detection engines.
  • In-depth understanding of risks associated with electronic communications.
  • Strong analytical skills and ability to assess project tradeoffs.

Responsibilities

  • Establish strategic vision for eComm CARS solutions and frameworks.
  • Lead product lifecycle strategy from ideation to execution.
  • Define multi-year roadmaps and key investment capabilities with stakeholders.
  • Break down initiatives into actionable tasks while prioritizing based on risk.
  • Drive collaboration across various teams to ensure smooth execution of initiatives.
  • Monitor compliance trends to recommend proactive enhancements.
  • Advocate for platform improvements to support long-term eComm strategy.

Benefits

  • 401K matching.
  • Health benefits.
  • Employee stock options.
  • Paid time off.
  • Volunteer time off.
Full Job Description
Job Overview:

LPL Financial is seeking an Assistant Vice President, Product Owner to provide strategic leadership across a portfolio of electronic communications (eComm) compliance products, capabilities, and enterprise initiatives that strengthen the firm's defenses with respect to capture, archival, retrieval, and supervision (CARS) of written electronic communication. This AVP will play a pivotal role in shaping the future of LPL's electronic communication control framework as the firm continues its digital transformation and modernization journey.

This leader will serve as the strategic bridge between business and technology teams, guiding long-term product vision while ensuring delivery of high-value, scalable eComm compliance solutions. The AVP, Product Owner maximizes the value of eComm CARS technology investments by defining clear outcomes, prioritizing initiatives based on risk and business impact, and championing best-in-class capabilities across the enterprise.

Working in close partnership with the Product Manager and senior stakeholders across eComm Compliance, Cybersecurity, Product, Technology, and the business, this role will influence eComm compliance strategy, translate complex needs into actionable roadmaps, and drive execution from concept through delivery. The ideal candidate brings strong product leadership, deep domain expertise in electronic communications technology (IE email, text messaging, social media, instant messaging), and the ability to manage large-scale, cross-functional initiatives with significant organizational impact.

This AVP will oversee the evolution of eComm capture capabilities, eComm retention and supervision strategies, analytics, AI driven capabilities, and risk -focused methodologies to protect the firm from off-channel communication and CARS risk. The role requires forward-thinking leadership, analytical strength, and an enterprise mindset to drive sustainable risk reduction while enabling business growth.

We are looking for collaborative leaders who thrive in dynamic environments, influence without authority, minimize eComm CARS risk, and increase operational efficiency.

Roles & Responsibilities:
  • Establish and maintain the strategic vision for eComm CARS solutions and control frameworks in partnership with stakeholders across the firm.
  • Lead end-to-end product lifecycle strategy, from ideation through execution, ensuring alignment with enterprise objectives.
  • Partner with the Product Manager to define multi-year roadmaps, key capabilities, and investments needed to modernize LPL's eComm compliance ecosystem.
  • Break down strategic initiatives into actionable epics and user stories, prioritizing the backlog based on risk, enterprise value, operational impact, and technical dependencies.
  • Serve as the primary voice of the product for business leaders, ensuring clarity, alignment, and consistent communication of priorities, progress, risks, and decisions.
  • Drive cross-organizational collaboration across eComm Compliance, Technology, AI Governance, Cybersecurity, Data Analytics and reporting, and other partners, ensuring seamless execution of complex initiatives.
  • Monitor eComm compliance trends, emerging threats, and technology advancements to influence proactive enhancements and innovation.
  • Collaborate with Technology teams to define acceptance criteria, delivery expectations, and quality standards.
  • Participate in Agile ceremonies and ensure the team is empowered with clear direction, timely decisions, and removal of blockers.
  • Validate delivered functionality, ensuring product increments meet business and risk-mitigation objectives.
  • Represent the product and the Scrum Team in cross-program, cross-product, and enterprise planning discussions.
  • Advocate for technical enablers and platform enhancements necessary to support the firm's long-term eComm CARS strategy.
  • Monitor product KPIs and reporting, including message volumes, issue detection, AI efficacy and production support metrics.
  • Contribute to annual planning, budgeting, and prioritization of technology and operational improvements.
  • Strengthen relationships across senior stakeholders and ensure transparency into product priorities, dependencies, and outcomes.
  • Coordinate and track interdependent eComm initiatives across the enterprise to ensure alignment and cohesive risk-mitigation strategy.


What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:
  • 4-7+ years of experience in product management/ownership within the financial services space.
  • 3-5+ years of experience driving enhancements in electronic communication technologies, risk and compliance control frameworks, or archival/supervision processes.
  • Experience with eComm archival and supervision platforms (IE Proofpoint, Smarsh, Global Relay), eDiscovery tools, Lexicon or AI-based risk detection engines is highly desired.


Core Competencies:
  • Strong understanding of eComm platforms and underlying risks, including off-channel communications, self-hosted/journaling, collaboration platforms such as Microsoft Teams and Slack, social media, text messaging, and off-channel messaging avoidance/detection.
  • Deep knowledge of Agile methods, product lifecycle management, and delivery best practices.
  • Ability to lead in high-stakes, fast-moving environments involving real-time risk and operational dependencies.
  • Demonstrated success influencing senior leaders and driving outcomes across cross-functional teams without direct authority.
  • Excellent communication skills, with the ability to translate complex concepts into clear business and technical requirements.
  • Strong analytical mindset and the ability to assess tradeoffs among cost, performance, risk, and timeline.
  • Proven ability to transform business strategies into scalable product capabilities.


Preferences:
  • Professional certifications in area of focus such as CSPO/PSPO, SAFe PO/PM, PMP, CISA are desired.


Pay Range:
$109,283.00 - $182,104.00
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

About LPL Financial Holdings, Inc.

LPL Financial Holdings, Inc. Careers

Joining LPL Financial Holdings, Inc. presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. The company is renowned for its commitment to innovation, leadership, and professional growth, making it an ideal workplace for ambitious individuals looking to advance their careers.

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LPL Financial Holdings, Inc. offers a variety of job opportunities that cater to a range of skills and interests. From entry-level positions to senior leadership roles, each job opening provides a platform for personal and professional development. Candidates can expect a rigorous interview process that ensures each team member is not only a fit for the position but also aligns with the company's culture of excellence and integrity.

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For those starting their career journey, LPL Financial Holdings, Inc. provides robust internship programs designed to offer real-world experience in the financial sector. Internships are a cornerstone of the company's commitment to nurturing young talent, providing a foundation of knowledge and skills that are crucial for future employment in the industry.

Commitment to Diversity and Inclusion

Diversity and inclusion are at the heart of LPL Financial Holdings, Inc. The company believes in empowering all employees through diversity training and leadership opportunities that promote an inclusive workplace. This approach not only enhances team collaboration but also drives innovation and creativity.

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LPL Financial Holdings, Inc. is dedicated to supporting its employees with comprehensive benefits designed to promote a healthy work-life balance. Benefits include competitive health care options, retirement plans, and wellness programs. The company culture is built on a foundation of mutual respect and teamwork, encouraging networking and professional development across all levels of the organization.

Professional Growth and Development

Employees at LPL Financial Holdings, Inc. are encouraged to continuously enhance their professional skills and advance their careers within the company. Leadership development programs and continuous learning opportunities are readily available, allowing individuals to achieve their career goals and contribute effectively to their teams.

Join the LPL Financial Holdings, Inc. Team

LPL Financial Holdings, Inc. is actively hiring and looking for passionate, creative, and solution-driven team players. Explore open positions that match your skills and interests on the LPL Financial Holdings, Inc. careers page. Each position offers a chance to be part of a dynamic team that is instrumental in shaping the future of financial services.

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