KEY OBJECTIVE:The CIS Underwriting Manager is responsible for the profitability, growth, distribution, and sales management of the Commercial Insurance book of business. This role encompasses all aspects of staff management, including hiring, retention, and performance management of multiple multiline underwriters. Key responsibilities also include training, coaching and mentoring related to technical skills, sales and marketing acumen. The Underwriting Manager, CIS/FPC/CAS will support the local team and collaborate closely with Territory Underwriting Managers (TUMs) and Lines of Business to meet growth and profitability objectives.
MAJOR RESPONSIBILITIES: Profit and Growth - Support total premium, retention, profitability and expense management.
- Manage a book of business and drive production opportunities
- Execute and support implementation of underwriting strategies for new and renewal business
- Manage the underwriting referral process and coordinate accounts outside of branch authority.
Sales and Distribution - Support sales and marketing strategies to effectively position CI products and services.
- Collaborate with the local leadership team to strategically leverage producer relationships.
- Manage producer activities, increase marketplace visibility, and coordinate travel and resources for the team
- Foster customer focus through stewardship and direct customer engagement.
Staff Development and Leadership- Oversee performance management processes, including timely performance reviews, compensation planning, and implementation of performance management as needed.
- Provide ongoing coaching, career counseling and skill development for CI staff.
- Promote and maintain a diverse, inclusive, collaborative, and positive work environment.
Qualifications- 7+ years of insurance industry experience.
- Strong working knowledge of middle market P&C products and strategies.
- Experience managing others and leading a team.
- Strong technical underwriting background.
- Proven marketing and sales skills with the ability to build strategic relationships.
- Demonstrated ability to balance competing priorities with flexibility and adaptability.
- Excellent written and oral communication skills.
- Commitment to collaboration and teamwork.
