The Technical Solutions Architect (TSA) serves as a strategic technical advisor and trusted partner to our clients, bridging the gap between engineering capabilities and business needs. This role collaborates closely with sales, product, and engineering teams to design innovative solutions that solve complex customer challenges, drive business growth, and ensure successful implementation and adoption.

Your day will look like this:
• Analyze customer requirements and design scalable, innovative solutions using company products and services
• Translate business needs into technical specifications and actionable implementation plans
• Partner with sales teams during pre-sales engagements to understand client objectives and present compelling technical solutions
• Contribute technical expertise to proposals, RFP responses, presentations, and customer meetings
• Serve as a technical liaison between customers and internal teams throughout the sales cycle and post-sale implementation
• Build and maintain strong relationships with customers and key stakeholders to support long-term success
• Collaborate with product management and engineering teams to provide customer feedback and influence product development
• Support marketing initiatives through technical content, case studies, and thought leadership contributions
• Educate customers and internal teams on product capabilities, best practices, and solution strategies
• Conduct workshops, product demonstrations, technical training sessions, and solution presentations
• Manage multiple projects, customer relationships, and priorities simultaneously
• Support business growth through consultative solution selling and strategic account development
• Other duties as assigned

Your profile:
• 5+ years of experience in technical sales, solutions engineering, business development, or a related role
• Proven track record of driving B2B sales growth and customer success
• Strong understanding of audiovisual systems integration, technology solutions, and industry best practices
• Experience with CRM and sales enablement tools (Salesforce, Jetbuilt, or similar platforms)
• Knowledge of low-voltage and/or high-voltage construction processes preferred
• Proficiency with Microsoft Office 365 (Excel, Word, Outlook)
• Excellent communication, presentation, and interpersonal skills
• Ability to translate complex technical concepts into clear, easy-to-understand solutions
• Strong problem-solving and analytical skills
• Ability to manage multiple projects while maintaining attention to detail
• Highly organized with strong time management skills
• Ability to adapt to changing priorities in a fast-paced environment
• Demonstrated ability to work independently and collaboratively within a team setting
• Commitment to maintaining confidentiality and professional discretion

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to:
• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, carry, reach, lift, and push up to 15 lbs.

Work Requirements:
• Time will be spent in an office environment and customer locations
• Typical workweek is 40 hours
• Environment may be fast paced
• Overnight travel required
• Ability to support customer meetings, presentations, and project-related activities as needed

Our offer to you:
• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development activities and opportunities for career advancement
• Work environment conducive to personal health and well-being
• Employee assistance program
• Paid time off and referral program