OverviewGeneral Function:The Automotive Technical Training Program Manager (PM) provides strategic leadership, operational planning, and financial management for programs ranging in size from $2M to $10M annually. The PM leads a team of functional leaders to achieve organizational goals and customer objectives in the delivery of technical training programs. This position will oversee the day-to-day operations, set program objectives and roadmaps, manage risks and budgets, evaluate processes for continuous improvement, and cultivate new business opportunities with existing and potential clients. As a key representative of the company, this position will interface extensively with clients, suppliers, and internal stakeholders at the executive level.
ResponsibilitiesThis position description is subject to change at any time as needed to meet the requirements of the program or company.
Specific Duties:- Leadership:
- Define program vision, scope, objectives, and success criteria to align with customer stakeholders.
- Lead cross-functional teams (learning technology, content development, delivery, operations, and training administration) to deliver operational plans and program roadmaps through implementation.
- Drive stakeholder alignment and transparent communication across leadership and partner teams; run regular program governance (steering committees, executive updates).
- Lead, direct, and develop a geographically dispersed team of project managers and front-line leaders including recruitment, hiring, onboarding, coaching, and professional development planning.
- Set clear expectations, provide strategic coaching, actionable feedback, and conduct performance reviews to build capability and succession planning.
- Measure training effectiveness and business outcomes (time-to-competency, certification pass rates, first-time fix rate, warranty spend, customer satisfaction) and iterate programs based on data.
- Financial:
- Utilize earned value management techniques for measuring project performance and progress
- Manage program risks and opportunities
- Full P&L responsibilities for assigned programs
- Business Development:
- Source and qualify new leads through outbound prospecting, networking, tradeshow events, referrals and partnerships.
- Develop and deliver presentations on training solution strategies, product and service capabilities, and new learning technologies for existing and potential clients.
- Conduct market research to identify customer needs, competitive landscape and product-market fit.
- Collaborate with and support business development and marketing teams in key pursuits.
- Represent the company at industry events, trade shows, and customer meetings.
QualificationsExperience:- 7 - 10 years automotive technician experience in an automotive repair facility.
- 5 years delivering training or leadership presentations.
- Demonstrated experience in consultative selling, prospecting, and closing skills.
- Demonstrated experience designing and delivering blended learning programs and certifications; familiarity with adult learning principles and instructional design
- Demonstrated experience leading teams and managing employee performance, including remote workforce oversight.
- Demonstrated skills and experience in stakeholder collaboration, diplomacy, negotiation, and executive communication
- Proven experience managing complex, cross-functional initiatives end-to-end.
- Demonstrated experience cultivating new business
- Regular travel to customer sites: Domestic 20% International 5%
Desired Experience:- Experience with diagnostic scan tools, oscilloscopes, data recorders, and recalibration tools.
- ASE or manufacturer technical certifications; experience with OEM training programs.
Education:- High school diploma or GED
- BS/BA Business Management or equivalent work experience
Compensation range:- $120,000.00 - $140,000.00
