Automotive Service Technician

Doug Smith Chrysler Dodge Jeep Ram American Fork

$50K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of automotive experience preferred
  • Factory Training preferred but not required
  • Self-motivated to be productive
  • Strong communication skills and attention to detail
  • General mechanical skills
  • Brand-specific training/certification preferred but not required
  • Safety and Emissions certification preferred but not required
  • Basic computer skills

Responsibilities

  • Address customer's primary concerns effectively
  • Document causes and corrections in the DMS thoroughly
  • Perform tasks on repair orders efficiently and to outlined standards
  • Conduct a quality Multi-Point Inspection and record results
  • Communicate effectively with Service and Parts Advisors
  • Notify Service Advisor of any issues causing delays
  • Maintain a clean and organized workspace
  • Complete Factory Web Training promptly and stay updated
  • Respect and maintain cleanliness of customer's vehicle

Benefits

  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holiday pay
  • Employee discounts on vehicle purchases, parts, and services
  • Career advancement opportunities within the company
Full Job Description
Job Types: Full-time, Commission
Pay: $50,000.00 - $120,000.00 per year

Responsibilities
What you will be doing as a Technician:
  • Address the customer's primary concern
  • Properly document the cause and the correction in our DMS
  • Perform the work on each repair order efficiently and follow the dealerships, State of Utah, and factory standards.
  • Perform a quality Multi-Point Inspection and record all results within the ASR Program.
  • Ability to communicate with the Service Advisors and Parts Advisors
  • Notify the Service Advisor immediately of any outlying issues that may take longer than promised
  • Keep your workspace clean and clutter-free
  • Complete all your Factory Web Training promptly and stay current with all training
  • Respect the customer's vehicle, keep it clean, and clean up any mess made during repairs.
  • Understand all Factory warranties Policy and Procedures

Qualifications
  • 2 to 3 years of automotive experience preferred
  • Factory Training is preferred but not required
  • Self-motivated to be a productive technician
  • Communication skills, patience, creativity, eye for detail
  • General mechanical skills
  • Brand-specific training/certification is preferred but not required.
  • Safety and Emissions certification preferred but not required
  • Basic computer skills

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