Automotive Service Manager

AAMCO Transmissions and Total Car Care

$150K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of automotive service sales experience or equivalent successful sales experience.
  • Transmission sales experience is a plus.
  • Excellent closing skills for one-time sales.
  • Strong commitment to customer service and relationship building.
  • High-level interpersonal communication skills.
  • Ability to multi-task in a fast-paced environment.
  • Valid driver's license required.

Responsibilities

  • Meet and greet customers to establish rapport.
  • Manage technician workflow effectively.
  • Recommend services to customers based on needs.
  • Order parts and maintain inventory.
  • Keep customers informed about vehicle repair status.
  • Track lead counts and customer satisfaction ratings.
  • Generate and close sales while ensuring high service quality.

Benefits

  • Competitive compensation package including base salary plus commission.
  • Ongoing training and support in the field.
  • Daytime work hours promote work-life balance.
  • Paid time off for personal time.
  • Opportunities for professional growth within the company.
Full Job Description
Employment Type: Full time

Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Position Responsibilities:
• Meeting and greeting customers
• Managing technician workflow
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:
• Competitive Compensations package $150k + commission!
• Ongoing training and field support
• Daytime work hours
• Paid time off
• Growth opportunity

JOB REQUIREMENTS
• Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus.
• Excellent one time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license

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