Automotive Service Director

Jim Hudson Automotive Group

• $80K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of automotive service managerial experience required.
  • Strong communication, leadership, and customer service skills.
  • Positive attitude with a solid work ethic and problem-solving ability.
  • Proven ability to drive departmental profitability following dealership guidelines.
  • Valid driver's license with a clean driving record.
  • Completed resume upload and online assessment required for consideration.
  • Must be authorized to work in the U.S. without sponsorship.

Responsibilities

  • Forecast goals and objectives for the service department.
  • Hire, train, motivate and monitor service department team members.
  • Prepare and manage the annual operating budget for the department.
  • Maintain required reporting systems for general management and the factory.
  • Attend manager meetings to participate in strategic discussions.
  • Provide technical assistance to employees when needed.
  • Resolve customer complaints efficiently and fairly.
  • Ensure proper maintenance and repair of shop equipment.
  • Enforce safety policies among service department employees.

Benefits

  • Top tier compensation for the right candidate.
  • Possible relocation assistance.
  • Comprehensive medical and dental insurance.
  • Generous 401(k) retirement plan with matching contribution.
  • Disability insurance coverage.
  • Paid vacation and personal leave.
  • Paid holidays and a Christmas bonus.
  • No work required on Sundays.
  • Access to a state-of-the-art facility with modern amenities.
  • Employee assistance programs, including a corporate chaplain.
  • Flexible scheduling options available.
  • Opportunities for career advancement within the organization.
Full Job Description
Job Type

Full-time

Description

Service Director to manage the efficient and profitable operation of a high-volume service department. We are seeking a seasoned professional with exceptional customer service skills, high ethical standards, and a strong team culture.

We offer:
  • Top Tier compensation for the right experienced candidate
  • Domestic Experience preferred but not required
  • Relocation assistance possible for the right candidate
  • Excellent Medical and Dental insurance
  • 401(k) retirement plan with GENEROUS match
  • Disability Insurance
  • Paid Vacation and Personal Leave
  • Paid Holidays
  • No Sundays!
  • State-of-the-Art facility
  • Employee Assistance Program
  • Employee Assistance Fund
  • Flexible Scheduling
  • Corporate Chaplain
  • Career advancement opportunities
  • A positive and professional work environment
  • Christmas Bonus

Responsibilities - Service Director:
  • Forecasts goals and objectives for the departments and strives to meet them.
  • Hires, trains, motivates and monitors the performance of the service department team members.
  • Prepares and administers an annual operating budget for the service department.
  • Maintains reporting systems required by general management and the factory.
  • Attends managers meetings.
  • Provide technical assistance to employees as needed.
  • Ensure customer complaints, etc. are solved fairly and quickly.
  • Ensure shop equipment is properly maintained and repaired.
  • Ensure service department employees follow safety policies.


Requirements

Qualifications - Service Director:
  • Prior Automotive Service Managerial Experience required (min. 3 years).
  • Excellent communication, LEADERSHIP, and customer service skills.
  • A positive attitude, good work ethic, and top problem-solving skills.
  • Ability to operate the department at a profit according to dealership guidelines.
  • Valid driver's license and good driving record.
  • Resume must be uploaded, and online assessment completed for immediate consideration.
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screen.

Please use the following link to complete pre-employment assessment: https://assessment.predictiveindex.com/4N95/6fb2cf2f-1b72-4b79-9d46-78bac926538d?type=candidateba

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