Automotive Service Advisors Compensation and Benefits:Automotive Service Advisors Competitive Salary: Average monthly earnings of $7,000- $10,000.
Generous Paid Time Off (PTO): We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately
96 hours in the first year, with increases over time.
Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning.
Paid Holidays:Hannah Motor Company offers 5 paid holidays per year to Automotive Service Advisors subject to completion of the introductory period and other eligibility requirements as per company policy.
Automotive Service Advisor Responsibilities: - Greets customers in a timely, friendly manner and obtains vehicle information.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Provides a complete and accurate written cost estimate for labor and parts.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
Automotive Service Advisor Qualifications: - Ability to read and comprehend instructions and information.
- Excellent communication and time management skills.
- Ability to multi-task and prioritize.
- Physical ability to use computer hardware/software.
- Team player with a positive attitude and ability to collaborate in a team-oriented process.
- Must have valid drivers license and be insurable with company insurance.
