Job Title: Automotive Service Advisor
Location: Berman STAR Nissan (Niles, IL)
Schedule: Full Time
Compensation: $115,000+ annually (commission position)
- Competitive PTO
- Multiple low-cost medical insurance options + free telehealth
- Affordable dental, vision, and life insurance
- Short-term and long-term disability coverage
- Paid training
- 401(k) retirement savings plan
- Employee discounts on service and vehicle purchases
What You'll Do- Greet customers promptly and professionally upon arrival
- Gather customer and vehicle information
- Listen to customer concerns and accurately document service needs
- Recommend maintenance based on vehicle age, mileage, and history
- Prepare accurate estimates for labor and parts
- Keep customers updated on repair status and timelines
- Clearly explain completed work and associated costs
- Coordinate service appointments and ensure timely completion
- Work closely with technicians, parts staff, and team members to ensure a smooth workflow
Qualifications
- 1 year of Service Advisor experience required
- Strong interpersonal skills with the ability to build rapport and earn customer trust
- Excellent verbal and written communication skills
- Detail-oriented with the ability to accurately document service needs and recommendations
- Proficient in computer systems and automotive service software
- Ability to multitask and prioritize in a fast-paced environment
- Valid driver's license with a clean driving record (minimum 3 years)
If you're customer-focused, detail-oriented, and ready to grow your career in the automotive industry, we'd love to hear from you!
QualificationsAdditional Information 
