Job DescriptionAUTOMOTIVE SALES MANAGERThe Sales Manager is responsible for maintaining a well-balanced Used and New Car Vehicle inventory and selling each unit at a maximum gross profit. Will establish objectives for the department and accomplish them through planning, organizing, controlling, and measuring the performance of the vehicle's salespeople. Must present a professional appearance.
THE PERKS: - Competitive Compensation
- Employee Referral Program
- Employee Discounts on Sales and Service
- Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
- Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
- 401(k) and Employer Match
- Holiday Savings Program with Employer Match
- Paid Time Off
- Holiday Pay
Skills & Qualifications: - Excellent oral and written communication skills.
- Ability to read and comprehend instructions and information.
- Ability to use personal computer applications including word processing and spreadsheet software.
- Current valid driver's license and state sales license.
Education and Experience: - High school diploma or the equivalent.
- Three years in automotive sales (including experience in both New and Used Car Sales, finance, and insurance).
- One year in a supervisory position preferred.
- Broad knowledge of all types of vehicles.
Essential Duties & Responsibilities: - Determine monthly and annual forecasts in terms of unit sales, gross profit objectives and departmental profits.
- Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.
- Direct and schedule the activities of the vehicle sales department employees.
- Establish a program to ensure vehicle salespeople are kept informed of current inventory.
- Establish and maintain standards for displaying, merchandising, and maintaining new and used vehicles and lot.
- Oversee the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the facility.
- Monitor vehicle salespeople's payroll records.
- Assist vehicle salespeople in setting their short and long-term objectives.
- Communicate daily with New Car Sales Manager regarding recent trade-ins.
- Establish standards for appraising used vehicles including requirement to obtain vehicle history report.
- Complete written appraisal on all potential trade-in vehicles.
- Ensure cosmetic and mechanical reconditioning of used vehicles is performed within cost and time limitations.
- Develop, implement, and monitor the use of a prospecting program and follow-up.
- Plan and control the display of vehicles. Establish and maintain standards.
- Conduct sales meetings daily to review the previous day's results and determine current day's plan of action.
- Provide on-the-job training for salespeople.
- Develop and implement a prospecting program for salespeople and ensure the program is followed to achieve desired results.
- Facilitate New vehicle pre-delivery with the Service Manager.
- Review monthly productivity reports, salespeople's monthly forecasts and profit performance with the Operations Director by salesperson and as a department.
- Review salespeople's performance and develop programs of improvement for those unable to meet their objectives.
- Ensure vehicle salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.
- Evaluate the condition of demonstrators monthly.
- Ensure compliance with information security and other laws.
- Understand and comply with current federal, state, and local regulations that affect the New and Used vehicle sales department such as consumer sales practices, FTC requirements and information security programs.
- Recommend New vehicle inventory levels to be carried based on customer and market analyses.
- Assist salespeople in closing deals.
- Communicate with vehicle salespeople to ensure company policies and procedures are understood and followed.
- Complete all training as directed by management.
- Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
- Any other duties as assigned.
Physical Requirements: - While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
- Regularly required to stand, talk, and hear.
- Frequently is required to walk and sit.
- Is potentially exposed to exhaust fumes or other airborne particles.
- Occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.
