Automotive Sales Consultant

Toyota of Urbana

$80K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in Sales or Customer Service
  • High school diploma or GED equivalent
  • Strong customer service skills
  • Excellent organizational and negotiation abilities
  • Self-motivated and goal-oriented
  • Retail sales experience preferred
  • Must pass a background check and drug screen

Responsibilities

  • Assist customers in selecting the right vehicle
  • Follow up with customers to maintain relationships
  • Explain vehicle performance and options to customers
  • Deliver vehicles and educate customers on features
  • Stay updated on inventory and its benefits
  • Introduce customers to service department personnel
  • Perform other tasks as assigned by management

Benefits

  • Up to $3,000 sign-on bonus
  • Opportunity for professional growth in a fast-paced environment
  • Work in a supportive team atmosphere
  • Engage with customers in an impactful way
  • Potential to build strong customer loyalty through service
Full Job Description
Now Hiring Automotive Sales Consultants!! Up to $3,000 Sign-On Bonus!! *

The Ed Napleton Automotive Group is looking for our next Sales Consultant. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Volkswagen of Sanford, the Sales Consultant is an exciting, fast-paced opportunity with incredible growth potential. Our sales consultants are the face of the dealership and help to ensure the positive customer experience we are known for.

Job Responsibilities:
  • Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
  • Provide timely follow up and maintain strong relationships with customers
  • Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
  • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
  • Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Other duties as assigned by management

Job Requirements:
  • 2+ years of Sales or Customer Service Experience
  • Minimum high school diploma or GED equivalent required
  • Excellent customer service, organizational and negotiation skills
  • Self-motivated, goal orientated and enthusiastic presence in a team environment
  • Prior proven customer-service or retail sales experience
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy

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