Automotive Sales Consultant

Toyota of Urbana

$80K — $150K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of sales or customer service experience
  • High school diploma or GED equivalent required
  • Excellent customer service and organizational skills
  • Effective negotiation abilities
  • Self-motivated and enthusiastic team player
  • Bilingual candidates are a plus
  • 18 years or older to comply with driving policy

Responsibilities

  • Assist customers entering the dealership and address their inquiries
  • Maintain strong relationships with customers through timely follow-ups
  • Explain product performance and options based on customer needs
  • Deliver vehicles to customers while ensuring they understand features and paperwork
  • Stay informed about incoming inventory and their benefits to customers
  • Introduce customers to service department staff to promote quality service

Benefits

  • Unlimited earning potential with competitive pay plans
  • Paid training provided
  • Growth opportunities towards management positions
  • Medical, dental, and vision insurance available
  • 401k plan with additional benefits
  • Accrued vacation time offered
  • Employee discounts on products, services, and vehicles
  • Family-owned company with 90+ years in business
Full Job Description
The Ed Napleton Automotive Group is looking for our next Sales Consultant. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Hyundai of Hazelwood, the Sales Consultant is an exciting, fast-paced opportunity with incredible growth potential. Our sales consultants are the face of the dealership and help to ensure the positive customer experience we are known for.

What We Offer:
  • Unlimited earning potential! Highly competitive pay plans with the potential to earn a $80,000-$150,000+ per year! This includes incentive-based pay, so your skill and effort drive your income!
  • Paid Training
  • Growth and career path opportunities-to Finance Manager, Sales Manager, General Sales Manager
  • Medical, Dental, and Vision Insurance
  • 401k and additional benefits
  • Accrued Vacation Time
  • Discounts on products, services, and vehicles
  • Family Owned and Operated- 90+ years in business!

Job Responsibilities:
  • Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
  • Provide timely follow up and maintain strong relationships with customers
  • Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
  • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
  • Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

Job Requirements:
  • 2+ years of Sales or Customer Service Experience
  • Minimum high school diploma or GED equivalent required
  • Excellent customer service, organizational and negotiation skills
  • Self-motivated, goal orientated and enthusiastic presence in a team environment
  • Bilingual is a plus!
  • Prior proven customer-service or retail sales experience
  • 18+ years of age or older to comply with the company driving policy

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