Previous experience in customer service or retail sales
Must be 18 years or older due to company driving policy
Valid driver's license and clean driving record
Responsibilities
Assist customers with vehicle selection
Maintain strong customer relationships through timely follow-up
Explain product features and benefits to customers
Deliver vehicles while ensuring customer understanding of operation and warranty
Stay informed about incoming inventory and their benefits
Introduce customers to service department staff
Benefits
Opportunity for career advancement
Team-oriented work environment
Comprehensive training provided
Employee discounts on vehicle purchases
Access to ongoing professional development opportunities
Full Job Description
Job Responsibilities:
Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
Provide timely follow up and maintain strong relationships with customers
Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Job Requirements:
2+ years of Sales experience
Minimum high school diploma or GED equivalent required
Excellent customer service, organizational and negotiation skills
Self-motivated, goal orientated and enthusiastic presence in a team environment
Prior proven customer-service or retail sales experience
18+ years of age or older to comply with the company driving policy
