Automotive Finance Manager

Toyota of Urbana

• $150K — $200K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • Proven exceptional customer service skills
  • Ability to set and meet sales goals
  • Highly detail-oriented and organized
  • Experience in automotive sales or finance required
  • Strong communication and interpersonal skills
  • Tech-savvy with a desire to use technology

Responsibilities

  • Welcome customers and guide them from Sales to Finance during vehicle purchases
  • Develop relationships with employees and customers
  • Assess customer financing needs through consultative interviews
  • Present transparent pricing menus detailing financing options
  • Process finance transactions ensuring compliance with laws
  • Follow up with customers to ensure satisfaction
  • Build rapport to generate referrals

Benefits

  • Opportunity to work in a growing, fast-paced industry
  • Potential for career advancement within the dealership
  • Access to a range of finance and insurance products
  • Supportive team environment focused on customer experience
  • Comprehensive training and product knowledge development
Full Job Description
The Ed Napleton Automotive Group is looking for our next Automotive Finance & Insurance Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Valley Hyundai, the Automotive Finance and Insurance Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you'll find the right finance and insurance products for every customer, no matter what their situation.

Job Responsibilities:
  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
  • Work directly with our employees and customers to develop relationships
  • Determine customer financing needs and payment options based on a consultative interview process
  • Present a fully transparent pricing menu to customers detailing their financing options and products
  • Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
  • Follow up with customers to ensure satisfaction
  • Build rapport with customers to create a base of referrals
  • Set and achieve targeted sales goals
  • Gain superior product knowledge to effectively help customers
  • Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
  • Provide an exceptional customer experience to drive loyalty

Job Requirements:
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Highly detail-oriented and organized
  • Automotive Sales or F & I experience required
  • Demonstrated communication, consultative, interpersonal, and organizational skills
  • Experience and desire to work with technology
  • Valid in-state driver's license and an acceptable, safe driving record
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy


Automotive Finance Manager, F& I Manager, Automotive Finance and Insurance Manager

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