Automotive Express Service Advisor/Writer

South Shore Chrysler Dodge Jeep Ram of Five Towns

$125K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of Service Advisor experience preferred, CDK experience a plus but training provided
  • Background as a Warranty/Insurance Adjuster or Service Technician/Mechanic is beneficial
  • Basic understanding of vehicle mechanics preferred
  • Strong customer service and communication abilities
  • Ability to thrive in a fast-paced setting
  • Professional appearance and a positive demeanor
  • Proficient computer skills and a valid driver's license

Responsibilities

  • Schedule service, maintenance, and recall appointments
  • Greet customers and perform vehicle inspections
  • Conduct business with integrity and genuine care for customers
  • Listen attentively to customers' concerns and needs
  • Advise on necessary and suggested services along with costs
  • Monitor vehicle status from entry to service completion
  • Keep customers updated on any service changes
  • Review the work order with customers post-service to ensure all concerns are addressed

Benefits

  • Top pay in the area
  • Performance-based bonuses with potential earnings over $125,000 in the first year
  • Comprehensive medical, dental, vision, and disability insurance
  • Paid time off (PTO)
  • 401(k) retirement plan
  • Employee discounts on products and services
  • Supportive and professional team environment
Full Job Description
Top Pay PLUS Bonuses !
Your First Year Income Potential: - $125K+!

AGGRESSIVE BONUS STRUCTURES
We are growing & in need of Advisors immediately !

Those with Service Advisor Experience are encouraged to apply!

Jeep Dodge Ram is HIRING NOW for friendly, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair.

Ideal candidates will be ready to hit the ground running. Successful Service Advisors are ambitious problem-solvers and skilled multi-taskers who thrive in a fast-paced environment. Previous Service Advisor, Service Dept., Warranty / Insurance Adjuster experience is a plus! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven - Apply online today! All applications are confidential.

We offer:
  • Top Pay in the Area! Tell us about your experience at your interview!
  • Performance Bonuses! Your first-year income potential is $125,000+!
  • Medical, Dental, Vision, and Disability Insurance
  • Paid time off (PTO)
  • 401(k) Retirement Plan
  • Employee discounts on products and services
  • A positive and professional team environment

Responsibilities - Service Advisor:
  • Schedule appointments for service/maintenance/recall work
  • Greet customers and inspect their vehicle
  • Conduct all business with sincerity, honesty, and genuine concern for customer
  • Listen to customer's reason(s) for bringing their vehicle to the service department
  • Advise customers about necessary/suggested services and costs
  • Follow the status of the customer's vehicle from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Upon completion of work, review work order with customer to assure all concerns are addressed
  • Other duties may be assigned

Qualifications - Service Advisor:
  • Previous Service Advisor experience is preferred with CDK experience ! BUT WILL TRAIN !!
  • Previous work history as a Warranty / Insurance Adjuster or a Service Tech / Mechanic translates well in this position
  • General knowledge of vehicle mechanical operations is preferred
  • Good customer service and communication skills
  • Works well in a fast-paced environment
  • Professional appearance and a positive attitude
  • Good work ethic and computer skills
  • Valid driver's license and good driving record
  • Must be authorized to work in the U.S.
  • We are a Drug-free Workplace


We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

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