Abbott

Automation Technical Specialist

Abbott • $78K — $156K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in technical systems or related field required.
  • Strong knowledge of general automation systems and instruments necessary.
  • Minimum 2-5 years of instrument and automation field service experience required.
  • Demonstrated successful customer service performance required.
  • Knowledge of regulations affecting IVDs and Biologics essential.

Responsibilities

  • Serve as subject matter expert for automation hardware solution implementation.
  • Lead a team of specialists to assemble and test automation solutions.
  • Develop consulting strategies to enhance long-term customer partnerships.
  • Facilitate efficient implementation services in clinical core lab environments.
  • Act as liaison between customers and project managers during implementations.
  • Provide training on new automation products to local field service teams.
  • Maintain effectiveness of the quality system.

Benefits

  • Comprehensive health and wellness benefits available.
  • Flexible remote work environment.
  • Opportunities for professional development and growth within the company.
  • Supportive work culture promoting work-life balance.
Full Job Description
JOB DESCRIPTION:

The Opportunity
  • This is a remote position
  • Easy access to major metropolitan airport
  • Must be able to travel up towards to 100%
  • Qualified candidates preferred to live in the Eastern or Central part of the US.
  • Must have a Valid Driver's License.


What You'll Work On
  • The Automation Technical Specialist (ATS) primary job function is to serve as the subject matter expert and provide automation hardware solution implementation services located in large core clinical laboratories.
  • Implementation consists of leading a localized team of service specialists to provide on-site services to receive and accept the product shipment, transport to the laboratory location, assemble and test the automation solution prior to turning over the solution for the informatics implementation.
  • Utilize and develop consulting strategies and tools that will increase the automation solution strategies for long term customer partnership commitments.
  • This individual will apply their advanced technical automation, service, and analyzer knowledge to facilitate efficient and customer centric implementation services within the clinical core lab environment.
  • This individual will be the liaison between the customer, local field service, and ADD project manager during the implementation phase and will provide supplemental automation product training to the local field service team during the hardware implementation.
  • Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization such as sales representatives, lab managers, project managers, construction contractors, facilities directors, internal and external vendors and contractors, and senior level management as needed.
  • Responsible for implementing and maintain the effectiveness of the quality system.
  • Adheres to and promotes the Abbott Code of Business Conduct.
  • This position will provide subject matter expert level support to the local field service teams post implementation for any support escalations.
  • The Automation Technical Specialist will also be the subject matter expert for all new automation hardware product launches and/or instrument additions into existing automation sites and will train the local field service teams as needed for those new features.
  • Maintain fiscal responsibility and complete each year under expense plan with primary goal of exceeding each year's work plan.


Required Qualifications
  • Bachelor's degree required with preferred areas in technical systems or related field.
  • Candidates must demonstrate strong knowledge of general automation systems, instruments, or product field service experience, and have demonstrated successful customer service performance.
  • Knowledge of regulations and standards affecting IVDs and Biologics.
  • Minimum of 2-5 years of formal instrument and/or automation field service experience is required.


Preferred Qualifications
  • Familiarity with laboratory workflow and operations preferred.
  • Experience with ADD's instrument systems is a strong plus.
  • Excellent communication, organization, project management, consulting knowledge, and attention to detail required.


Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Customer Service

DIVISION:
CRLB Core Lab

LOCATION:
United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 100 % of the Time

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

Stay Connected

Keep up to date with career tips, industry insights, and company news—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Healthcare
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ
ABT
* Ladders Estimates

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