What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

Who We Are

Aurora's mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. Delivering on that mission depends on the internal teams that keep Aurorans productive, secure and supported - and IT Operations is the backbone of that effort, from service desk support to process/platform engineering to the automation that connects it all.

We're searching for an Automation Engineer II to join our IT Operations team. This role builds the automation pipelines that turn manual, repetitive IT work into permanent, auditable, scalable solutions, from employee/contractor lifecycle automation and identity integrations to the intelligence behind our Slack-based support bot that can resolve user-submitted issues directly in-thread.

In this role, you will

• Build automation for employee and contractor onboarding and offboarding workflows, creating repeatable, auditable processes that reduce manual touchpoints
• Build the response and task-execution logic for Aurora's Slack-based IT support bot, interpreting user-submitted issues and triggering deterministic automations to resolve them without a ticket being assigned to a human
• Implement the logic that determines when an issue can be resolved automatically versus when it should escalate to a human under guidance from the Service Desk Lead and management
• Implement full audit logging on all automated resolutions to ensure every action taken is traceable and reviewable post-run
• Work with the Service Desk Lead to identify high-volume manual and repetitive ticket patterns and translate them into automation project requirements
• Implement governance automations that keep platforms and systems in compliance without manual intervention
• Build alerting pipelines for compliance drift, escalating to the appropriate platform owner when thresholds set by platform owners are breached
• Partner with the IAM team to build integrations for access reviews and provisioning into non-SCIM, non-Okta-managed applications

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field and a minimum of 3 years of prior relevant experience
  
  • Or an advanced degree in a related field and a minimum of 2 years of experience
• Proficiency in Python and/or JavaScript/TypeScript for building production automation and workflow tooling (not just scripting)
• Experience with Bash/shell scripting for systems-level automation tasks
• Experience working with event-driven architectures such as webhooks or message queues for triggering automated workflows
• Experience building LLM-driven automations that make decisions, call tools/APIs, or route work based on context rather than fixed, binary logic
• Experience designing and consuming REST and/or GraphQL APIs across multiple platforms and vendors (e.g. Okta, Slack, Google Workspace, Jira, Workday, etc.)
• Familiarity with OAuth2.0/OIDC and API authentication patterns for secure service-to-service integration
• Experience building auditable, event logged systems driven by need for compliance
• Track record of driving a defined project from requirements definition through to a fully implemented production solution
• Strong written and verbal communication skills for regular stakeholder updates to project stakeholders and management on automation build status

Desirable qualifications

• Familiarity with prompt-based orchestration frameworks/platforms
• Familiarity with identity and access management concepts including SCIM and non-SCIM provisioning
• Understanding of where agentic automation is (and is not) appropriate (e.g. structured intake/triage of novel issues vs. tasks requiring consistent, repeatable and auditable outcomes)
• Experience in an IT operations, corporate engineering, or platform engineering environment

For roles based in Mountain View, CA: The salary range for this position is $104,000 - $167,000 per year.

For roles based in Pittsburgh, PA: The salary range for this position is $94,000 - $151,000 per year.

Aurora's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

Working at Aurora

At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together - all without any jerks.

We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.

Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.

Our commitment to safety

At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization's long-term success by prioritizing working safely, no matter what.