U.S. Bank

Automation Engineer 5 (ServiceNow automation platform)

U.S. Bank$119K — $140K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 10+ years of experience in programming and complex process automation
  • Strong expertise in ServiceNow Development including various tools and features
  • Proficient in Python development for infrastructure and automation
  • Experience with REST APIs and enterprise system integrations
  • Hands-on knowledge of GitLab and CI/CD practices
  • Familiarity with Agile and DevSecOps methodologies

Responsibilities

  • Design, develop, and support network automation solutions for service delivery and operations
  • Build and maintain ServiceNow applications and workflows using key development tools
  • Develop Python-based automation services to enhance efficiency and reliability
  • Create REST API integrations for automated provisioning and asset management
  • Automate processes in SD-WAN, routing, switching, and cloud networking
  • Maintain GitLab CI/CD pipelines and conduct automated testing
  • Partner with teams to implement compliance and policy enforcement workflows

Benefits

  • Comprehensive healthcare (medical, dental, vision)
  • Life insurance options including term life
  • Short-term and long-term disability coverage
  • Parental leave and pregnancy disability benefits
  • Generous 401(k) and employer-funded retirement plans
  • Paid vacation days ranging from two to five weeks
  • Up to 11 paid holidays annually
  • Adoption assistance programs
  • Sick and Safe Leave accruing up to 80 hours per year
Full Job Description
Job Description

Responsibilities

  • Design, develop, and support network automation solutions that streamline service delivery, network operations, and infrastructure management across enterprise environments.
  • Build and maintain ServiceNow applications, workflows, and integrations using Flow Designer, IntegrationHub, Catalog Items, Business Rules, Script Includes, and Service Portal capabilities.
  • Develop Python-based automation services and reusable frameworks that improve operational efficiency, scalability, and service reliability.
  • Create and support REST API integrations between ServiceNow and enterprise platforms to enable automated provisioning, asset management, compliance validation, and reporting.
  • Automate processes across SD-WAN, routing, switching, firewalls, load balancing, DNS, and cloud networking services.
  • Develop and maintain GitLab CI/CD pipelines, automated testing frameworks, and deployment processes following Agile and DevSecOps best practices.
  • Design self-service solutions and workflow orchestration capabilities that reduce manual engineering effort and accelerate service delivery.
  • Partner with network, security, and governance teams to implement automated compliance, attestation, approval, audit, and policy enforcement workflows.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- 10 or more years of relevant work experience with programming concepts, development logic or automating highly complex processes

Preferred Skills/Experience

  • Strong experience with ServiceNow Development, including Flow Designer, IntegrationHub, Service Portal, Service Catalog, CMDB, ITSM, ITOM, Business Rules, and Script Includes.
  • Proficiency in Python Development for infrastructure automation, workflow orchestration, and enterprise application development.
  • Experience building and supporting REST APIs, JSON, XML, and enterprise system integrations.
  • Hands-on experience with GitLab, source control, CI/CD pipeline development, automated testing, and deployment automation.
  • Knowledge of JavaScript and ServiceNow scripting for application customization and workflow automation.
  • Experience automating enterprise network technologies, including SD-WAN, Routing, Switching, Firewalls, Load Balancers, and DNS Services.
  • Understanding of Agile Development, DevSecOps practices, Infrastructure as Code (IaC), and software delivery lifecycles.
  • Strong analytical, troubleshooting, and problem-solving skills with experience supporting governance, compliance, security, and operational automation initiatives.

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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READ CAREERS BLOG

Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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