The Progressive Corporation

Auto Damage Claims Adjuster

The Progressive Corporation$80K — $97K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years relevant work experience with 1 year in appraisal/estimatics or insurance
  • OR associate's degree and 3 years relevant experience with 1 year in appraisal/estimatics or insurance
  • OR bachelor's degree and 1 year appraisal/estimatics or insurance experience
  • Valid driver's license and compliance with driving standards
  • Strong attention to detail and customer service skills

Responsibilities

  • Conduct vehicle inspections and write damage estimates
  • Negotiate repair costs with body shops
  • Document claims information and ensure compliance with laws
  • Evaluate claim payments and resolve issues without payments
  • Review and validate supplement requests

Benefits

  • 401(k) with company match up to 6%
  • Comprehensive medical, dental & vision coverage
  • Wellness and mental health programs
  • Flexible spending accounts and life insurance
  • Generous paid time off including volunteer time off
  • Short and long-term disability benefits
  • Diverse, inclusive culture with Employee Resource Groups
  • Career development and tuition assistance programs
Full Job Description
As anauto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities

  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Must-have qualifications

  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies


Preferred Skills

  • Body shop and/or insurance estimating experience


Territory

  • This position covers the assigned geographical area of Rutherford, NJ and surrounding areas such as East Orange, Hackensack and Parsippany. We assess our workload collectively, which means you may cover assignments outside of your geographical area as well.

Compensation

  • $80,100 - $97,900/year; depending on experience
  • Gainshare annual cash incentive payment up to 16%of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Physical requirements and working conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

  • Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

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About The Progressive Corporation

Progressive is a place where innovation and collaboration are a way of life. Each of our employees has a role in our success and together, we continue to find new and better ways to satisfy our customers and move the insurance industry forward.

The Progressive Corporation Careers

Join the vibrant team at The Progressive Corporation, a leader in the insurance industry, and propel your career to new heights with a company known for innovation, leadership, and a commitment to diversity and growth.

Work You’ll Do

At The Progressive Corporation, we offer more than just job opportunities; we provide a platform for professional development and personal growth. As part of our team, you will contribute to transformative projects that redefine the standards of the insurance industry. Our collaborative culture ensures that every team member has the opportunity to make a significant impact.

Empower Your Career

Step into a role that challenges and excites you. At Progressive, you can navigate through a variety of career paths with the support of our extensive training and development programs. From leadership training to diversity workshops, we equip our professionals with the tools they need to excel.

Innovate with Us

Join a group of forward-thinkers who are constantly driving innovation in the insurance sector. At Progressive, your skills in technology, industry expertise, and digital innovation will help shape solutions that meet the evolving needs of our customers.

Internship Programs

Kickstart your career with The Progressive Corporation’s internship programs. Gain invaluable experience, build your resume, and develop professional networking connections that will benefit your career for years to come. Our internships offer a deep dive into the insurance industry, providing a robust foundation for future success.

Benefits and Culture

Choose a career with The Progressive Corporation and enjoy a wealth of benefits that go beyond the basics. Our inclusive culture supports our employees’ life stages and fosters a workplace where everyone can thrive. Health, wellness, financial planning, and work-life balance are just the beginning of what we offer.

Join Our Team

Explore the numerous positions available at Progressive, from entry-level to executive, and find where your expertise can make the most impact. We are continuously hiring talented individuals who are passionate about making a difference and ready to contribute to our culture of continuous improvement.

Stay Connected

Keep up to date with the latest at Progressive: - **Career Insights**: Get insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Customize your subscription to receive job alerts and news tailored to your preferences. Discover the exciting and rewarding opportunities that await at The Progressive Corporation.

Explore Job Opportunities

Search open positions that match your skills and interests. We look for curious, creative, and solution-driven team players who are eager to drive progress and thrive in a dynamic environment.

SEARCH PROGRESSIVE JOBS

At The Progressive Corporation, your career is what you make of it. Grow, innovate, and lead with us as we redefine the future of insurance. Join us and be part of a team that values diversity, innovation, and the professional growth of its members.
Learn more about The Progressive Corporation
Size
49,000 employees
Market Cap
$75.6 billion
Industry
Net Income
$5.7 billion
Founded
1937
5 Year Trend
+15.3%
Revenue
$42.6 billion
NASDAQ

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