Auto Claims Adjuster

Allstate Insurance Company

$47K — $117K *
US-Anywhere
+ 26 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in auto insurance claims handling and investigation
  • Strong analytical skills with attention to detail
  • Familiarity with insurance policies and industry practices
  • Excellent customer service aptitude
  • Proven multitasking ability in a fast-paced environment

Responsibilities

  • Investigate auto claims by reviewing police reports and gathering witness statements
  • Determine coverage, liability, and damages through thorough analysis
  • Collaborate with fraud and subrogation teams for optimal outcomes
  • Identify customer needs and effectively communicate solutions
  • Utilize discretion and independence in claims decision-making

Benefits

  • Comprehensive technology setup provided for remote work
  • Monthly connectivity reimbursement for internet costs
  • Flexible work from home arrangements
  • Opportunity to grow within a supportive team environment
Full Job Description


Job Description
Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

*** We're seeking Auto Adjusters to join our growing team supporting Florida claims. In this role, you'll investigate automobile claims by reviewing police reports, gathering witness statements, verifying coverage, and determining liability. The ideal candidate is detail-oriented, analytical, and committed to helping customers navigate challenging situations with confidence and care. ***

Key Responsibilities
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

#LI-YS2

Skills
Auto Insurance Claims, Automobile Accidents, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, Detail-Oriented, Insurance Claims Investigations, Insurance Policies, Investigative Skills, Multitasking

Compensation
Base compensation offered for this role is:

Adjuster Analyst II: $47,500.00 - $69,800.00
Adjuster Analyst III: $50,000.00 - $74,350.00
Adjuster Cons I: $53,500.00 - $86,400.00
Adjuster Cons II: $56,000.00 - $93,250.00
Adjuster Sr. Cons I: $68,500.00 - $117,700.00

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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