Full Job Description
Job Description
Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
Join our team as an Auto Adjuster supporting auto claims throughout the Northeastern region. We are looking for a claims professional with experience handling claims from inception through resolution, including single-file management. The successful candidate will possess strong skills in liability assessment, coverage investigation, and claim evaluation. Candidates residing in Eastern Time Zone states are encouraged to apply!
Key Responsibilities
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
Supervisory Responsibilities
• This job does not have supervisory duties.
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
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Skills
Auto Insurance, Auto Insurance Claims, Automotive Repair, Case Management, Claims Administration, Claims Resolution, Claims Review, Complex Claims, Coverage Analysis, Customer Service, De-Escalation, Insurance Claims, Insurance Claims Investigations, Insurance Policies, Liability Insurance, Negotiation, Vehicle Insurance
Compensation
Base compensation offered for this role is:
Adjuster Analyst III: $50,000 - $74,350
Adjuster Cons I: $50,000 - $86,400
Adjuster Cons II: $56,000 - $93,250
Adjuster Sr Cons I: $68,500 -$117,700
Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.