Large Loss Bodily Injury Manager

Allstate Insurance Company

$98K — $167K *
US-Anywhere
+ 45 other locationsRemote
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in claims management
  • Strong background in managing high-exposure bodily injury claims
  • Proven experience in navigating complex litigation environments
  • Exceptional strategic oversight skills
  • Ability to drive team performance and talent development

Responsibilities

  • Ensure alignment of team with business objectives and processes
  • Foster a collaborative and motivating team environment
  • Develop and implement action plans for business unit
  • Resolve escalated customer conflicts and issues
  • Manage human resource duties including hiring and performance management
  • Make complex claims decisions and oversee training and succession planning
  • Analyze operational results and contribute to strategic goals

Benefits

  • Comprehensive technology setup for remote work
  • Monthly connectivity reimbursement for eligible employees
  • Flexibility with remote work options
  • Collaborative work culture focused on innovation and customer centricity
  • Contribution to employee talent development programs
Full Job Description
Job Description
This role is responsible for designing, developing, and implementing projects and initiatives within a subset of a field discipline that aligns with claims strategic direction and supports strategic goals. The TCL manages a subset of the operations of a team within a market claim office (MCO), typically with an excess of 125 employees, including leading, training, inspiring, engaging and motivating leaders and employees in one or more business segments with a focus on collaboration, innovation, and customer centricity.

We are seeking an experienced Large Loss Bodily Injury Manager to join our growing team! This leadership role will oversee a team of seasoned Large Loss Adjusters handling complex bodily injury claims across all 50 states. The ideal candidate will bring proven leadership experience and a strong background managing high-exposure claims across Commercial, Homeowners, Personal Auto, and other lines of business. Experience handling claims in challenging litigation environments and high-severity venues is essential. This team manages significant bodily injury exposures, including claims with policy limits of 250/500 and higher, requiring exceptional technical expertise, strategic oversight, and strong claims management skills. If you're passionate about developing talent, driving exceptional claim outcomes, and joining a team committed to excellence, apply today and be part of a team that strives to be the best at what they do!

Key Responsibilities
• Ensures understanding of business objectives, results, processes, etc. with their direct reports
• Fosters a collaborative environment that inspires and motivates many employees
• Develops and directs business unit action plans
• Manages and resolves escalated customer communications, concerns, conflicts or issues
• Accountable for human resources duties, including resource management, hiring, performance management, talent development and compensation planning
• Responsible for complex claim decisions, identification of hiring, training, and succession planning opportunities, and the development and implementation of short- and long-term strategies and process improvements to achieve corporate financial outcomes
• Analyzes results and contributes to the development of strategies and action plans to support the achievement of operational goals related to customer service, loss cost management, and expense controls

Supervisory Responsibilities
• This job has supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

#LI-KR1

Skills
Auto Insurance, Claims Management, Coaching, Commercial Insurance Claims, Commercial Liability, Commercial Liability Claims, Commercial Litigation, Homeowners Claims, Homeowners Insurance, Homeowners Insurance Claims, Investigative Skills, Large Loss Claims, Liability Management, Litigation, Negotiation, Performance Management (PM), Personal Injury Claims, Personal Lines Auto, Problem Solving

Compensation
Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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