Job Description
Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

*** We're seeking experienced Auto Adjusters to join our growing team. In this role, you'll investigate automobile claims by reviewing police reports, gathering witness statements, verifying coverage, and determining liability. The ideal candidate is detail-oriented, analytical, and committed to helping customers navigate challenging situations with confidence and care. ***

Key Responsibilities
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

#LI-LS2

Skills
Auto Insurance Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Conflict Resolution, Customer Service, Detail-Oriented, Insurance Claims Investigations, Investigative Skills, Multitasking

Compensation
Base compensation offered for this role is:

Adjuster Analyst II: $47,500.00 - $69,800.00
Adjuster Analyst III: $50,000.00 - $74,350.00
Adjuster Cons I: $53,500.00 - $86,400.00
Adjuster Cons II: $56,000.00 - $93,250.00
Adjuster Sr. Cons I: $68,500.00 - $117,700.00

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.