Austin, Workplace Lead

Fluidstack

$140K — $205K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience managing office or workspace operations
  • Strong attention to detail and a passion for creating excellent employee experiences
  • Proven ability to manage vendor relationships and hold them to agreed standards
  • Exceptional communication skills, especially in troubleshooting and conflict resolution
  • Ability to be organized and self-directed without needing constant oversight
  • Experience in hospitality, logistics, or operations management is a plus

Responsibilities

  • Oversee the day-to-day operations of the Fluidstack office
  • Establish and maintain relationships with key vendors and building management
  • Implement and adapt workplace standards to local needs
  • Run feedback loops with employees to gauge office experience
  • Manage the office operational budget with transparency
  • Resolve workplace issues promptly or escalate with clear context
  • Proactively identify and implement improvements to enhance the office environment

Benefits

  • Health, dental, and vision insurance
  • Generous PTO policy
  • Retirement or pension plan, in line with local norms
  • Competitive total compensation package
  • Equity options available as part of compensation
Full Job Description
Why This Role Exists

As our offices grow, the day-to-day workplace experience can't depend on ad hoc coordination. This role exists to ensure each Fluidstack office runs smoothly, consistently, and with a high bar for employee experience.

About the Role

Where people work shapes how people work. You will own the day-to-day experience of your Fluidstack office, everything from how the space looks and functions, to how people feel when they walk in, to the small details that make a workplace feel genuinely cared for.

You're the person in the building who makes sure things work and when they don't, you fix them or escalate clearly. People will come to you with everything from a broken monitor to a request for a better lunch option, and you'll treat both with the same thoughtfulness.

This role is hands-on and high-ownership. You're not waiting for someone to tell you what needs to happen. You see it, you own it, you solve it.

What You Will Do
First 30 Days
  • Complete onboarding and learn Fluidstack's workplace standards, vendor landscape, and office-specific context.
  • Shadow the current setup (or audit from scratch if you're opening a new cadence): space layout, recurring issues, vendor performance, employee sentiment.
  • Build relationships with building management, key vendors, and your local team.
  • Identify 3 quick wins you can deliver in your first month that improve the daily office experience.
By 60 Days
  • Own all vendor relationships for your office: cleaning, catering, maintenance, supplies. Hold them to agreed standards.
  • Implement the shared workplace standards, adapted for your location.
  • Run a lightweight feedback loop with employees in your office. Know what's working and what isn't.
  • Manage your office's operational budget with clear tracking and no surprises.
By 90 Days
  • Your office runs smoothly and consistently. Employees trust that the space will be well-maintained and well-managed.
  • You are the first point of escalation for workplace issues in your office. Problems are resolved quickly and transparently, or escalated with clear context.
  • You have a clear operating rhythm: weekly vendor check-ins, monthly budget reviews, quarterly planning.
  • You proactively surface issues and proposed solutions rather than waiting for direction.


What We Are Looking For
  • A love of details. The things most people don't notice until they break.
  • Kindness and warmth in how you show up for the people in your building every day.
  • A hospitality mindset. You think about experience, not just maintenance.
  • Clarity, approachability, and precision in communication, especially when things go wrong.
  • You have run an office or workspace before and take pride in making it a place people enjoy being.
  • You manage vendors and service providers with care: expectations are set, performance is tracked, and conversations happen early when standards slip.
  • You're organized and self-directed. You don't need a daily task list from a manager to know what needs doing.
  • You welcome non-traditional paths into this work. If you've managed spaces, logistics, or operations in any context (hospitality, events, coworking, retail) that counts.


You'll Thrive Here If You
  • Care about details. The small parts, even the parts no one else sees, matter to you.
  • Care about the human. When you set up a space, you're thinking about the person who'll be sitting in it eight hours a day.
  • Enjoy solving problems before anyone notices there was one. You find that satisfying, not thankless.
  • Want to make something really great. A well-run office is a quiet act of care for everyone in it.


What Additive Value Looks Like
  • Experience managing office openings, buildouts, or relocations.
  • Familiarity with workplace technology (access systems, desk booking, AV).
  • A hospitality mindset - you think about experience, not just maintenance.


Salary & Benefits
  • Competitive total compensation package (salary + equity).
  • Retirement or pension plan, in line with local norms.
  • Health, dental, and vision insurance.
  • Generous PTO policy, in line with local norms.


The base salary range for this position is $140,000 - $205,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email [redacted] with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

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