Audio Visual Presales Design Engineer

Netrix Global

$80K — $120K *
US-AnywhereRemote in Chicago, IL
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of relevant experience in AV and IT systems
  • Strong understanding of Microsoft Teams, Q-SYS, and similar products
  • Experience with AI automated camera tracking systems
  • Ability to create and interpret AV system designs
  • Customer service skills with both internal and external clients
  • Motivated learner, eager to understand complex technologies

Responsibilities

  • Work with clients to develop tailored solutions
  • Build and maintain strong client relationships
  • Conduct site surveys and make upgrade recommendations
  • Prepare proposals and scopes of work for projects
  • Create and deliver AV system infrastructure drawings
  • Lead internal peer reviews of project scopes and costs
  • Manage project costs, margins, and resources

Benefits

  • Collaborative team environment
  • Opportunities for professional growth and learning
  • Work on cutting-edge technology solutions
  • Flexible hours to accommodate project needs
  • 25% travel to project locations
Full Job Description
How You Will Make An Impact

As a member of our growing team, the Presales / Design Engineer fulfills duties including, but not limited to, the following:
  • Work with clients to develop company-wide solutions that fit their business needs
  • Build and maintain strong relationships with clients
  • Assist clients in guiding corporate decisions based on data received about their current rooms
  • Conduct site surveys and assist in recommendations for new or upgraded builds
  • Stay current on new technology and keep existing clients informed of new technology that would benefit their business
  • Prepare Proposals, Scopes of Work, and Bill of Materials for all projects
  • Create and deliver infrastructure drawing packages
  • Create and deliver AV one line drawing packages
  • Lead internal peer-review meetings, verifying the scope, build, and cost of new projects
  • Work closely with Account Executives in managing all open opportunities
  • Create and manage new project repositories for internal teams
  • Assist in managing project costs, margins, and resourcing
  • Onsite visits to project locations (~25% travel required)
  • Maintain and update project trackers
  • Attend weekly project status review calls
  • Attend client facing project scope review meetings
  • Working collaboratively with Project Managers, Delivery Engineers, Field Supervisors, and Programmers
  • Suitable candidates exhibit personal responsibility, accountability, and teamwork
  • Must be able to work flexible hours as needed.
What You Will Bring To The Table
  • 8 Years of relevant experience
  • Strong understanding of Microsoft Teams and Teams Room Systems on both Android and Windows
  • Strong understanding of Q-SYS, Neat, Crestron, Logitech, Jabra, Biamp, Polycom, Cisco, and similar products
  • Strong understanding of AI automated camera tracking systems
  • Strong understanding of network-based AV distribution systems
  • Ability to create and understand AV system designs
  • Ambition/drive to learn new technologies or areas as needed for job requirements
  • Excellent customer service skills (external and internal clients/team members)
  • Must be willing to collaborate and work well with other team members
  • Eager, self-motivated, and capable of learning/understanding a complex environment quickly

Preferred Education and Additional Skills:
  • Certifications:
    • Microsoft Teams Room (MS-700)
    • InfoComm CTS General
    • Q-SYS Level One
    • Q-SYS Control and UCI Advanced Lua Scripting
    • Q-SYS Vision Suite
    • Crestron Masters Certified Programmer
    • Biamp Tesira AV Processing and Distribution - Software Programing Lvl 02
  • CAD and Drafting skills preferred.
  • Strong organizational and communication skills.
  • Ability to maintain deadlines for multiple tasks.
  • Ability to interact professionally with clients, account executive, and design architects.
  • Strong understanding of IT networking.
  • Familiarity with Microsoft Office tools (Lists, Excel, Word, One Note, PowerPoint, Planner)
  • Familiarity with Adobe Suite to create and user interface guides

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