ACCOUNTABILITIES:
- Proficient in Crestron, Yealink, Shure, NETGEAR, Q-SYS (ADD)
- Configure AV solutions documented in SOW
- Network UC proficiency
- Independent programming
- Commissioning and final testing
- Final documentation
WHAT YOU'LL BE DOING:- Responsible for ensuring proper installation of integrated systems, quality control of AV infrastructure, testing and final calibrations.
- Interface with client to include demonstration of new system operations, and client training.
- Commission complex systems, troubleshoot and optimize, including final testing and turnover of integrated systems to clients.
- Independent programming for audio and control for small to midsize projects.
- Develop and write test reports with a working understanding of testing equipment.
- Maintain clean and safe worksite.
- Attend a variety of internal meetings and customer meetings as required.
- Promote quality improvement to enhance the services provided to clients.
- Stay up to date with current technologies and industry software.
- Maintain confidentiality and discretion with client list and information.
- Support regional field operations in Chicago, Lincolnshire, and Fulton Market by assisting with AV equipment receiving, storage, staging, preparation, and pre-commissioning activities as needed.
- Assist with tracking, organizing, and maintaining readiness of AV gear, including project hardware, client owned equipment, loaner gear, and RMA related items.
- Provide technical support to the Service team when needed, including service backfill, preventative maintenance checks, break/fix support, and client support activities.
- Support Lincolnshire and Fulton Market showroom environments by assisting with system readiness, troubleshooting, routine functionality checks, and ongoing AV support.
- Travel nationally up to 50% as needed, including potential occasional weekend work.
WHAT YOU SHOULD HAVE:- 1 + years in Field Engineer/Commissioning role
- CTS and CTS-I Certification preferred.
- Q-SYS Designer and QSC DSP systems level 2 required to be completed within first year.
- Experience deploying and troubleshooting Crestron Flex System MTR and Zoom room kits.
- Working knowledge of Biamp, Q-SYS, Shure, and Tesira Forte DSP systems.
- Advanced understanding of audio and video signal flow.
- Ability to load Crestron code to processors, troubleshoot Crestron systems and working knowledge of Toolbox.
- Experience working with networked audio, PTP management and Dante controller.
- Proven ability to commission commercial AV and train clients on system function.
- Experience with video switching systems: Crestron and Extron
- Ability to configure Extron equipment with Extron Product Configurator software.
- Knowledge of installation of products such as ceiling/wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates and interfaces (audio, video, control, and networking),
- Knowledge of terminations including, but not limited to, audio, video, control, and network connectors.
- Ability to understand schematics and utilize diagnostics.
- Excellent Verbal & Written Communication
- Valid driver's license and insurable driving record required.
- Physical ability to lift 50lbs, squat, kneel and climb ladders from 8-12 ft.
- Comfortable working in ceilings and tight spaces.
- Exhibit Company's Core Values.
- Ability to travel nationally up to 50%. Weekend work: historically low levels, but potential travel days.
- Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 40 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.
WHAT WE BRING TO THE TABLE:- A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
- Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
- Quarterly All Company Meetings
- Community Service opportunities
- Company social hours
- Ability to use your talents and strengths to make a positive impact
COMPENSATION AND BENEFITS:
The hiring compensation range for this position is an hourly rate of $36.00-$46.80/hour. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.
Benefits available in this position include:
- Medical, Dental, and Vision insurance
- Company paid Short-Term and Long-Term Disability insurance
- Critical Illness and Accident Insurance
- HSA, DCA and FSA options available
- Paid time off and holidays
- Paid Parental Leave
- 401k Match (50% of every 1% up to 4%)
HOURS:
This is a full-time position. Standard work schedule is Monday-Friday, with occasional travel and weekend work as needed.
Salary Description
$36.00-$46.80/hour
